Jessica Komorouski Email & Phone Number

Leads complex projects, across various business lines, from initiation through implementation. • Responsible and accountable for the quality, accuracy, and timeliness of all deliverables associated with assigned projects.• Assesses and manages risk throughout the project lifecycle, collaborating with key stakeholders to deliver mitigation plans as needed.• Partners and consults with the executive sponsor, business line owners and subject matter experts to define scope, clarify requirements, and deliver on overall project goals.• Maintains an in-depth knowledge of business processes and related applications, with a comprehensive understanding of the bank’s operating systems and processes.

Responsible for supporting operational efficiency and improvement by analyzing, maintaining, supporting and implementing processes and systems while providing a wide range of project support related to the Operations functions of the Bank.• Maintain in-depth knowledge of business processes and related applications. Act as the subject matter expert and contact for ongoing support.• Lead when implementing new products and services. Identify improvement opportunities for current processes and systems.• Partner with management and teams across the organization to define and develop recommendations to improve products, systems and processes. Work collaboratively across teams to pursue enhancements to the client experience.• Provide training on systems and processes. • Create and maintain documentation including procedures, user guides and training materials.

Leads as a subject matter expert for Treasury Management products and services, specializing in business deposit products, account analysis billing and sweep services.• Manage account analysis billing system for business deposit accounts. Analyze and monitor revenue and profitability. Review reporting, identify revenue leakage and work to resolve and correct.• Design and develop workflow standardization for new product offerings and enhancements to current product offerings.• Govern internal Treasury Management SharePoint site. Design and create new pages, manage employee permissions and oversee content management. • Provide day to day billing support to the Treasury Management team. Identify opportunities for account structure improvements.• Create and maintain Treasury Management sales procedures and cross departmental forms and agreements.

Acts as a subject matter expert for Treasury Management products and services, enhancing the associate experience by striving to attain the highest level of efficiency while delivering an unmatched client experience.• Ensure client service standards are met and the implementation of services is in compliance with applicable standards, policies, procedures and regulatory requirements. • Identify areas of improvement in processes, procedures, and efficiencies. • Participate in bank wide projects and problem solving with a collaborative spirit. • Provide ongoing training and support to the treasury management sales team.

• Develop training materials and deliver training to commercial business line staff on current and new product offerings, process and procedures. • Provide ongoing support to a team of Cash Management Associates through coaching and mentoring as well as initial and ongoing training needs.• Perform procedure reviews with active involvement in annual product policy reviews and internal and external audits.• Participate in the monitoring and reporting of products.• Actively involved in new product rollouts, testing products, developing process, writing procedure, and leading training for bank staff.

Eagan, Mn

As a Senior Cash Management Associate, I acted as a subject matter expert and provided coaching and mentoring to a team of Cash Management Associates. I assisted the Commercial Deposit Services Officer in determining Cash Management Associate talent needs, setting expectations/goals, and providing training to the Cash Management Associate team. I was the primary liason between cash management, commercial banking, deposit operations, e-banking and other departments, providing coordination and support and leading the department in internal and bank wide projects. I assisted the Cash Management Specialists in establishing and servicing existing commercial deposit and cash management customers. My passion was identifying opportunities to improve the profitability and processes for customers and prospects when completing account analysis comparisons and profitability simulations. I served as the primary deposit contact for our commercial clients during their bank transition, creating and maintaining timelines used in outlining the steps involved in the transition process. I provided high level customer service to our external and internal clients, gathered information and data for new deposit and cash management requests, created prospect proposals, and completed annual reviews.

Eagan, Mn

As a Cash Management Associate, I was the primary liason between cash management, commercial banking, deposit operations, e-banking and other departments, providing coordination and support. I assisted the Cash Management Specialists and Manager of Cash Management in establishing and servicing existing commercial deposit and cash management customers. My passion was identifying opportunities to improve the profitability and processes for customers and prospects when completing account analysis comparisons and profitability simulations. I served as the primary deposit contact for our commercial clients during their bank transition, creating and maintaining timelines used in outlining the steps involved in the transition process. I provided a high level of customer service to our external and internal clients, gathered information and data for new deposit and cash management requests, created prospect proposals, and completed annual reviews.

Woodbury, Mn

As a Business Deposit Associate, I opened and closed both business and personal accounts while identifying opportunities and cross-selling bank products. The majority of my time was spent assisting the Business Deposit Specialist with proposals and presentations, preparing cash managment product documents, and analyzing and resolving account discrepancies.

West St Paul, Mn

While working in the Investment Department I organized and updated client files in keeping with compliant procedures. My days consisted of processing documentation for new and exsisting clients, investigating and resolving customer service issues, and examining weekly trades to verify quality assurance.

West St Paul, Mn

As a Vault Teller my responsibilities included balacing the branch vault and monitoring cash flow, distributing currency orders to business clients, and assisting clients with banking transactions.