Jessica Courtney

Jessica Courtney Email and Phone Number

Carson, WA, US
Jessica Courtney's Location
Carson, Washington, United States, United States
Jessica Courtney's Contact Details

Jessica Courtney personal email

n/a
About Jessica Courtney

My expertise lies in creating and delivering customer service experiences that exceed expectations. I have a passion for creating a positive customer experience through attentive listening, excellent problem solving and communication skills. I'm adept at building relationships with customers to ensure satisfaction and provide long-term loyalty. My goal is to help businesses create a customer-centric focus that will increase sales and customer retention. With my dedication and enthusiasm, I'm confident I can help your business meet and exceed customer satisfaction and loyalty goals.As a Purchasing Agent I was responsible for managing the purchasing process from start to finish. I have taken part in negotiating contracts with International suppliers and vendors as well as negotiating the best terms for my customers. I was also responsible for managing the company's website, which includes product photography, inventory management, marketing and customer service inquiries. Additionally, I have a strong background in sales forecasting and analysis. I am adept at using data-driven methods to accurately forecast upcoming sales trends and adjust inventory levels accordingly. My expertise in these areas has enabled me to make a positive impact on my company's bottom line.As an enthusiastic learner and creative problem solver with a passion for exploring new ideas and solutions and a well-rounded background in technology, business, and design, I strive to stay up-to-date on the latest trends and discoveries. I'm constantly looking to expand my knowledge and skillset, while also finding ways to use my current skills to benefit others. I'm excited to connect with professionals in the industry to explore new opportunities and further my career.

Jessica Courtney's Current Company Details
BACKWOODS BREWING COMPANY

Backwoods Brewing Company

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Baker
Carson, WA, US
Jessica Courtney Work Experience Details
  • Backwoods Brewing Company
    Baker
    Backwoods Brewing Company
    Carson, Wa, Us
  • Backwoods Brewing Company
    Kitchen Staff
    Backwoods Brewing Company Aug 2023 - Present
    Carson, Washington, United States
    Dough Cook• Manages dough making process for Pizza's, Baguette's and Pretzel's from beginning to endLine Cook• Prepares and cooks food at a fast-pace to fulfill customer orders• Preps and labels food stored for everyday use• Stocks lines by rotating food in first-in, first-out method for storage and use• Cleans and sanitizes prep areas and lines before and after use
  • Chinook Sailing Products, Inc.
    Purchasing Agent
    Chinook Sailing Products, Inc. Oct 2021 - Feb 2023
    Cascade Locks, Oregon, United States
    Purchasing Agent Responsibilities:• Researching and comparing suppliers, goods, and services.• Selecting the most suitable suppliers in terms of reliability, product quality, and cost-efficiency.• Monitoring inventory levels and determining purchase needs.• Requesting cost proposals and negotiating contracts and prices.• Preparing and processing purchase orders.• Maintaining records of all transactions, purchase orders, receipts, and payments.• Scheduling and verifying purchase deliveries.• Building and maintaining positive, long-term supplier relations.Inventory Specialist Responsibilities:• Evaluating and managing stock rotation procedures.• Maintaining inventory storage space in the store’s warehouse.• Training store staff in stocking procedures and product dating methods.• Planing store warehouse space usage.• Placing inventory restock orders.• Communicating with store management about any inventory issues.• Work with management if products are missing or damaged within a shipment.Website Editor Responsibilities (Shopify):• Ensure that content meets the company or client's needs, and follows our in-house style guide.• Organize, modify and update existing content.• Verify content and information.• Work with the graphic design team to ensure a user-friendly experience.• Collaborate with co-workers and come up with fresh, creative content ideas, keeping our audience in mind.• Manage a busy workload according to deadline.• Analyze data and analytics, and seek to increase reader engagement and retention.• Knowledge of SEO and industry best practices.• Represent the organization at launches, meetings, and press events.
  • Starbucks
    Supervisor
    Starbucks Sep 2018 - Aug 2021
    Dallas/Fort Worth Area
    • Training and supervising staff.• Inventory management.• Executes store operations during scheduled shifts.• Organizes opening and closing duties as assigned. • Communicates information to manager so that the team can respond as necessary to create the third Place environment during each shift. • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.• Spark revenue through sales techniques. 
• Demonstrate excellence in service and hospitality utilizing invaluable interpersonal communication skills.• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.• Maintains regular and consistent attendance and punctuality.• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.• Follows health, safety and sanitation guidelines for all products.• Practices all cash handling during each transaction, deposit, change order, and tip actions accurately according to Starbucks cash handling policies.
  • Apple
    Technical Specialist
    Apple Mar 2015 - Apr 2018
    Dallas/Fort Worth Area
    • Assess customers’ support needs when they arrive, then provide solutions or refer them to other team members.• Flexibility to regularly rotate through different technical specialties and skill sets.• Thrive on change as products evolve.• Help new owners get started and current ones get quick, efficient support.• Practice time management skills and can make decisions quickly.• Maintain composure and customer focus while troubleshooting and solving issues.• Have strong people skills - approachable, a good listener, and empathetic.• Passionate about Apple and eager to share that passion with others.• Willing to learn and embrace the guidelines behind Apple's unique style of service. • Has strong people skills - approachable, a good listener, and empathetic.• Strong communication skills that let me converse as freely and comfortably with small groups as with individual customers.• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.• Advising customers in which product fits their personal or business needs.• Performing sales, phone upgrades, as well as helping customers set up their new products.
  • Apple
    Specialist
    Apple Mar 2015 - Apr 2018
  • Marsh Mclennan Agency
    Business Administrator
    Marsh Mclennan Agency Aug 2012 - Nov 2013
    Dallas-Fort Worth Metroplex
    • Insert customer and account data by inputting text based and numerical information from source documents within time limits• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry• Review data for deficiencies or errors, correct any incompatibilities if possible and check output• Research and obtain further information for incomplete documents• Apply data program techniques and procedures• Generate reports, store completed work in designated locations and perform backup operations• Scan documents and print files, when needed• Keep information confidential• Respond to queries for information and access relevant files• Comply with data integrity and security policies• Ensure proper use of office equipment and address any malfunctions• Auditing of Client Information• Enrollment Form Processing and Reviews• Excel Spreadsheet Building

Jessica Courtney Skills

Teamwork Iphone Support Microsoft Word Microsoft Excel Customer Service Supervisory Skills Indesign Illustrator Powerpoint Deposits Retail Food Safety Barista Training Barista Sales Training Communication Customer Satisfaction Cashiering Social Media Microsoft Office Time Management Inventory Management Retail Sales Team Leadership Data Entry Spreadsheets Apple Certified Microsoft Powerpoint Apple Products Adobe Illustrator German Painting Graphic Design International Business Study Abroad Programs

Jessica Courtney Education Details

Frequently Asked Questions about Jessica Courtney

What company does Jessica Courtney work for?

Jessica Courtney works for Backwoods Brewing Company

What is Jessica Courtney's role at the current company?

Jessica Courtney's current role is Baker.

What is Jessica Courtney's email address?

Jessica Courtney's email address is jc****@****ple.com

What schools did Jessica Courtney attend?

Jessica Courtney attended The University Of Texas At Arlington.

What are some of Jessica Courtney's interests?

Jessica Courtney has interest in Social Services, Children, Environment, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.

What skills is Jessica Courtney known for?

Jessica Courtney has skills like Teamwork, Iphone Support, Microsoft Word, Microsoft Excel, Customer Service, Supervisory Skills, Indesign, Illustrator, Powerpoint, Deposits, Retail, Food Safety.

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