Jessica (Lederman) Jordan Email & Phone Number

San Francisco, California, Us

Partner with our strategic enterprise customers to improve teamwork through Mural's digital collaboration platform and professional services offerings

San Francisco, California, Us

Enabling companies to scale design, innovation, and workshop facilitation through digital collaboration. Mural helps teams connect & solve problems from anywhere.

New York, New York, Us

Responsible for client success & growth in the Media & Entertainment Industry

New York, New York, Us

Leader of Los Angeles/California region managed services business. Managed team of 22 functional and technical consultants to deliver innovative solutions on the Salesforce platform for clients through annualized managed services partnerships. Responsible for margins and growth of $13MM book of business in the SoCal region.

New York, New York, Us

Responsible for growing and managing our Bluewolf Beyond managed services presence in California region. As a Delivery Manager, I lead a team of consultants to ensure delivery quality, profitability, and team growth. I work with our clients to help align their business needs with best practices and technology to help realize and measure value. I am also responsible for business development and regional growth.

New York, New York, Us

- Oversaw relationship and engagement with strategic clients- Managed and mentored team of analysts and developers to design, deliver, and measure value of salesforce projects; define roadmap of initiatives and timeline to meet business needs & resourcing- Project execution across solution design, process enablement, project management, oversight of development, configuration, testing, training end users, and adoption - Lead executive alignment sessions, strategic and quarterly business review meetings, status meetings, and business process reviews with clients & prospects

New York, New York, Us

Part of the Bluewolf Beyond consulting groupInnovated, designed and proposed custom solutions to meet business needs of clients using the Salesforce.com platform and agile methodolyConfigured and tested functionality of Salesforce.com solutionsCollaborated with scrum teams to deliver successful projects, communicate road blocks, and share solution ideasCommunicated with clients through weekly status calls, on site meetings, presentations, training sessions, and requirements gatheringCreated playbooks and tip sheet documentation around solutions to increase user adoption

Supported Sales and Marketing activitiesRan Global sales reporting for management and executive teamCreated Sales dashboards and reports to increase transparency and reporting efficiencyMoved sales pipeline management from excel spreadsheets to cloud-based Salesforce.comTrained all sales users on Salesforce.com functionality and benefits Managed Salesforce.com for sales team (Administrator) Assisted in office administration duties; helped organize meeting logistics

Assisted Professor Dennis Shaughnessy with grading, class attendance and administration. Answered students questions and managed correspondence with class of 50 students.

Zurich, Zurich, Ch

Scheduled and tracked all requested meetings between inexperienced and experienced group travelers through Advisor Program. Helped in development stages of new program: re-designed meeting tracker and contacts database; maintained rapport with experienced group travelers as advisors and introduced new advisors to process. Continually updated reporting process.Prepared and interpreted reporting of meetings and effects on tour sales at company level; provided weekly statistics updates to sales team and management.

Bsba, Entrepreneurship, Marketing

Education record