-Project manager on executive level projects supporting application development for the Underwriting and Sales organization-Technical and testing support for the rating and implementation application used by Sales and Underwriting (New Business and Renewal cases)

-Project lead on various projects including, new benefit initiatives’ strategy, and improved process flow for claims reporting-Training facilitator: Taught training sessions for the entirety of Middle Market for the new implementation platform for health plans-Subject Matter Expert for various applications and underwriting topics: Lead claims reporting contact, creator of standard work for workflows for underwriting processes-Tester of new applications such as wellness allowance database for customers, implementation of benefits for customers, and a tool to recommend savings

- Rate and quote renewal and new business companies

- Employ strong communication skills by negotiating with Account Managers to determine renewal rates for a group- Assess the risk and determine profitability for groups- Price and manage existing business. Apply critical thinking to help improve a group’s rates through plan changes and incentives

-Managed and made decisions on short term disability claims by looking over medical information and claimant eligibility.-Utilized strong communication skills by interviewing claimants and doctors’ offices.

-Called back users of the Lawline to gather feedback for the annual report-Graphed statistics of Lawline callers-Answered the Lawline calls and provided legal advice-Opened and closed court cases