I build any registration website to the client's specifications using their preferred ticketing platform.

• Build and maintain relationships with customers throughout their projects• Develop and implement policies and standard operating procedures• Trained and support newly hired employees in meeting department goals• Analyzed and forecasted inventory on what would be needed immediately vs. future months

• Facilitate installation growth from $1 million to over $20 million in less than a year• Plan and coordinate the logistics of releasing sales orders to the warehouse, outbound freight, and installation of mobile racks• Maintain ERP data• Develop and implement policies and standard operating procedures• Aid in the development and build of multiple new systems for company use• Facilitate the transition of splitting one department into two separate departments• Trained and support newly hired employees in meeting department goals• Analyzed and forecasted inventory on what would be needed immediately vs. future month

• Generated yearly, weekly, and daily sales reports through different e-commerce systems• Manage online retail sales of over $1 million to ensure timely delivery to customers• Managed content on Amazon Seller and Vendor Central• Process purchase orders from Amazon• Support the Customer Service department as needed

• Manage online retail sales of over $1 million to ensure timely delivery to customers• Develop and communicate new standard operating procedures between departments• Manage the coordination between departments to ensure timely delivery of business and retail orders• Handle high volume of customer service via email and phone

• Planned operation logistics for events of over 100,000 attendees for minimum delays• Managed concurrent projects such as implementing new systems and building databases• Oversaw project timelines with venue, decorator, and registration vendors• Summarized registration reports to determine sales trends• Facilitated a work-flow process on customer service, training, and recruitment events• Implemented training, leadership development programs, and assigned duties to various departments of over 250 volunteers• Forecasted and reconciled budgets of over $3 million• Reviewed contracts, addendums, and certificate of insurance

• Analyzed licensing contracts to determine property rights • Created job opportunities on hiring websites • Developed a standard operating procedure for handling new accounts • Constructed email notifications to clients

• Created standard operating procedures for all restaurants in the theme park• Implemented poster warnings about safety measures • Analyzed food pricing between different theme parks

• Maintained customer relations with new and returning customers• Facilitated communication for current staff members with changes to payroll, classes, and classroom plans• Scheduled interviews between the CEO and new job applicants• Coordinated the booth and staff at career fairs• Connected with volunteers with details on events and duties expected