Avp Voice Escalation Leader
Current
Jun 2024 - Present
AeroLeads people directory · profile
Jessica Gross Email & Phone Number
AVP Voice Escalation Leader
at
Synchrony
1 work email found
@usaa.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
AVP Voice Escalation Leader
Location
Greater Philadelphia, United States, United States
Company size
Who is Jessica Gross? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jessica Gross is listed as AVP Voice Escalation Leader at Synchrony, a company with 9246 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at usaa.com and a matched LinkedIn profile for Jessica Gross.
Jessica Gross previously worked as Lead Business Process Consultant - SCRA at Usaa and Experience Owner - Debit Card at Usaa. Jessica Gross holds Paralegal Studies, Legal Assistant/Paralegal from Wilmington University.
Company email context
Email format at Synchrony
This section adds company-level context without repeating Jessica Gross's masked contact details.
{first}.{last}@usaa.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jessica Gross. Compare company email patterns before reaching out.
Profile bio
About Jessica Gross
I am a proactive and analytical-minded individual possessing extensive operational, compliance, and risk assessment experience within the banking industry. I am passionate about execution, expertise, education, and the environment.
Listed skills include Risk Management, Banking, Retail Banking, Credit Bureau, and 23 others.
Current workplace
Jessica Gross's current company
Company context helps verify the profile and gives searchers a useful next step.
Synchrony
9 roles
Jessica Gross work experience
A career timeline built from the work history available for this profile.
Lead Business Process Consultant - Scra
Sep 2022 - Jun 2024
Experience Owner - Debit Card
Jan 2022 - Sep 2022
Agile Sr Business Advisor- Scra
Jan 2021 - Jan 2022
Experience Owner- Servicemembers Civil Relief Act
Apr 2020 - Jan 2021
Director Of Credit Bureau Reporting
Cred Technologies
Nov 2018 - Mar 2020
Strategic Services Sr. Analyst-Data Furnishing
* Barclaycard US Credit Reporting Metro2 Subject Matter Expert- CDIA FCRA Data User and Data Furnisher Certified* Manage, designate, and implement product control settings related to credit bureau reporting controls within FDR system * Build all associated reporting policy, procedures, and testing for consumer lending products.* Test and discover existing.
Feb 2015 - Nov 2018
Business Continuity And Risk Management- Cbr
- Build and maintain Quality Assurance platforms for all 360 Unsecured Loan products
- Identify and resolve credit reporting risks.
- Perform risk testing and maintain monthly Metro2 and E-Oscar dispute compliance risk records.
Feb 2012 - Feb 2015
Foreclosure/Bankruptcy/Disputes
Jan 2007 - Jan 2012
Team & coworkers
Colleagues at Synchrony
Other employees you can reach at synchronyfinancial.com. View company contacts for 9246 employees →
JC
Jim Costello, Crcm, Cafp, Cams, Cgss
Colleague at Synchrony
Fort Mill, South Carolina, United States, United States
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LL
Lee Leslie
Colleague at Synchrony
Portland, Maine Metropolitan Area, United States
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ML
M Lavanya
Colleague at Synchrony
Hyderabad, Telangana, India, India
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MR
Marco Rivas
Colleague at Synchrony
Apopka, Florida, United States, United States
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CT
Charma Townsville
Colleague at Synchrony
Greater Philadelphia, United States
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SN
Satya Narava
Colleague at Synchrony
Hyderabad, Telangana, India, India
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RS
Riya Sepuri
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
PR
Prashanth R.
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
LJ
Lavern Jackson
Colleague at Synchrony
Blue Springs, Missouri, United States, United States
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CS
Chhotu Singh
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
Jim Costello, Crcm, Cafp, Cams, Cgss
Colleague at Synchrony
Fort Mill, South Carolina, United States, United States
View →
LL
Lee Leslie
Colleague at Synchrony
Portland, Maine Metropolitan Area, United States
View →
ML
M Lavanya
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
MR
Marco Rivas
Colleague at Synchrony
Apopka, Florida, United States, United States
View →
CT
Charma Townsville
Colleague at Synchrony
Greater Philadelphia, United States
View →
SN
Satya Narava
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
RS
Riya Sepuri
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
PR
Prashanth R.
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
LJ
Lavern Jackson
Colleague at Synchrony
Blue Springs, Missouri, United States, United States
View →
CS
Chhotu Singh
Colleague at Synchrony
Hyderabad, Telangana, India, India
View →
4 education records
Jessica Gross education
Paralegal Studies, Legal Assistant/Paralegal
Master Of Arts - Ma, Application Of Justice
Bachelor Of Science (Bs), Organizational Management
Associate Of Arts (Aa), General Studies
FAQ
Frequently asked questions about Jessica Gross
Quick answers generated from the profile data available on this page.
What company does Jessica Gross work for?
Jessica Gross works for Synchrony.
What is Jessica Gross's role at Synchrony?
Jessica Gross is listed as AVP Voice Escalation Leader at Synchrony.
What is Jessica Gross's email address?
AeroLeads has found 1 work email signal at @usaa.com for Jessica Gross at Synchrony.
Where is Jessica Gross based?
Jessica Gross is based in Greater Philadelphia, United States, United States while working with Synchrony.
What companies has Jessica Gross worked for?
Jessica Gross has worked for Synchrony, Usaa, Cred Technologies, Barclays, and Capital One.
Who are Jessica Gross's colleagues at Synchrony?
Jessica Gross's colleagues at Synchrony include Jim Costello, Crcm, Cafp, Cams, Cgss, Lee Leslie, M Lavanya, Marco Rivas, and Charma Townsville.
How can I contact Jessica Gross?
You can use AeroLeads to view verified contact signals for Jessica Gross at Synchrony, including work email, phone, and LinkedIn data when available.
What schools did Jessica Gross attend?
Jessica Gross holds Paralegal Studies, Legal Assistant/Paralegal from Wilmington University.
What skills is Jessica Gross known for?
Jessica Gross is listed with skills including Risk Management, Banking, Retail Banking, Credit Bureau, Business Process Improvement, Credit Cards, Quality Assurance, and Process Improvement.
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