Digital Content Manager
Current• Oversee all content additions and updates to expeditions.com public-facing website and several guest, vendor, and client portals. Build and design itinerary pages, destination pages, static content pages, and campaign landing pages. Work with marketing team to keep website current and accurate and advise on design and structure of new site content. Deploy changes to site taxonomy. Manage staff of two content producers. • Managed comprehensive content migration for two redesigns and one… Show more • Oversee all content additions and updates to expeditions.com public-facing website and several guest, vendor, and client portals. Build and design itinerary pages, destination pages, static content pages, and campaign landing pages. Work with marketing team to keep website current and accurate and advise on design and structure of new site content. Deploy changes to site taxonomy. Manage staff of two content producers. • Managed comprehensive content migration for two redesigns and one replatforming of expeditions.com website. Managed freelance copywriters; tracked and implemented content migration and new page creation; developed site structure; edited written and visual content to conform to uniform tone of voice and design language. Served as liaison between designers/developers and internal constituents. Worked with engineering team on back-end UX and content modeling. • Authored website style guide. Documented content management processes and built interactive user guides in Google Docs and Bynder. Trained new CMS users and developed workflows and user roles. • Propose and facilitate site changes and new content based on user behavior and search trends. Select and edit photos for, and author, weekly photo roundup. Authored company Wikipedia page and assisted in authoring/posting Wikipedia page for partner organizations. Created graphics and edited photos. Show less