Jessica Lind Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

• Manage Technical Program Management, Product Management, and Application System Engineering teams• Delivery of Annual Operating Plan documents as well as facilitation of business reviews (QBR, MBR, WBR)• Manage PMT function to define product capability requirements and set product roadmaps• Drive Application System Engineering teams that manage 45 Commercial Off-the-shelf (COTS) applications across 3500 users (including Enterprise Resource Planning (ERP) ecosystem) for support… Show more • Manage Technical Program Management, Product Management, and Application System Engineering teams• Delivery of Annual Operating Plan documents as well as facilitation of business reviews (QBR, MBR, WBR)• Manage PMT function to define product capability requirements and set product roadmaps• Drive Application System Engineering teams that manage 45 Commercial Off-the-shelf (COTS) applications across 3500 users (including Enterprise Resource Planning (ERP) ecosystem) for support, break fixes, maintenance, enhancements, and building new capabilities utilizing the existing and/or new COTS products • Manage mechanisms for project intake, prioritization, and reporting organizational metrics• Facilitate strategic workforce planning, vendor management, and $35M OPEX budget Show less

Austin, Texas Metropolitan Area

• Manage a Technical Program Management and Planning team• Delivery of annual planning documents as well as facilitation of business reviews• Coordinate program roadmap and partner with other portfolio and strategy teams to leverage best practices and align roadmaps and strategies• Develop and manage mechanisms for project intake, prioritization, and reporting organizational metrics• Facilitate strategic workforce planning, vendor management, and $22M OPEX budget

Austin, Texas, United States

• Drove improvements to employee experience by delivering seamless and frictionless experiences that mask IT complexity from the employee• HP’s reference account through collaboration with HP Business partners to deploy enterprise worthy HP-on-HP solutions for employees to consume • Increased workplace productivity by deploying end-user devices and services that enabled the HP employee to operate in the most productive and efficient manner possible

Austin

• Accountable for the PMO of a multi-year Global ERP Transformation Program simplifying and standardizing HP's corporate processes and operations globally in Supply Chain, Customer Support and Finance to enhance the experience for employees, partners, and customers• Managed the Business Case for the ERP Transformation Program delivering ~$1B in benefits, including the retirement of over 80 applications• Managed critical vendor relationships with key System Integrators (Deloitte, SAP… Show more • Accountable for the PMO of a multi-year Global ERP Transformation Program simplifying and standardizing HP's corporate processes and operations globally in Supply Chain, Customer Support and Finance to enhance the experience for employees, partners, and customers• Managed the Business Case for the ERP Transformation Program delivering ~$1B in benefits, including the retirement of over 80 applications• Managed critical vendor relationships with key System Integrators (Deloitte, SAP, TCS, Cap Gemini) and the 300+ PO’s in place with over 50+ vendors – accounting for $50M in annualized spend• Drove scope, timeline, resource, and budget management across multiple overlapping deployments enabling global and local capabilities• Coordinated engagement across seven Tower teams and nine Horizontal teams consisting of HP IT, HP Business, and System Integrator resources Show less

Austin, Texas Area

• Managed an annual $42M budget, ensuring alignment within 1% of targets• Acted as a liaison and facilitator between the Head of PSO IT and staff• Managed organization workforce of 200+ full time resources• Drove portfolio/project execution against Plan of Record• Developed clear, succinct, and compelling content for executive-level presentations and communications for internal and external audiences

Austin, Texas Area

• Jointly coordinated with the Enterprise Architecture Manager the delivery of the Global IT Target State Architecture and corresponding Run the Business (RTB) estimate to drive a ~50% reduction in the application landscape.• Managed the creation of the final architecture Core Transformation Roadmap and cost estimates – encompassing a ~$400M proposal (expanded to become the Next Generation IT roadmap).• Drove an extensive application analysis to establish an official application… Show more • Jointly coordinated with the Enterprise Architecture Manager the delivery of the Global IT Target State Architecture and corresponding Run the Business (RTB) estimate to drive a ~50% reduction in the application landscape.• Managed the creation of the final architecture Core Transformation Roadmap and cost estimates – encompassing a ~$400M proposal (expanded to become the Next Generation IT roadmap).• Drove an extensive application analysis to establish an official application inventory. Analysis consisted of interviews, billing reconciliation, ownership evaluations, and data file comparisons.• Accountable for the overall Global IT Discover event management across Discover events in AMS (Las Vegas) and EMEA (London and Madrid) – covering multiple sessions, demos, customer advisory councils, and customer meetings per event.• Drove a Server Consolidation Program for HPE in partnership with vendor resulting in ~$500k savings.• Drive weekly Architecture Review Board (ARB) including all pre-evaluation, data collection, and approval follow up. ARB reviewed over 150 projects and 76 new application requests in 2017. • Next Generation IT Integration Fabric Program Manager responsible for driving a ~$24M program to build a seamless framework to connect the NextGen IT landscape: from cloud data to SaaS applications to on-premises assets Show less

Austin, Texas Area

• Develop and coordinate Software HPE on HPE, co-innovation and alliance activities across Pan-HPE IT and with HPE Software/Marketing• Establish stronger linkages between IT and product groups, while driving customer and sales engagement

Austin, Texas Area

• Responsible for the deployment of the TIBCO software suite to enable a service oriented architecture (SOA) across HP IT; resulting in a 800+ centralized server footprint• Coordinate across domain architecture teams to establish TIBCO Centers of Excellence• Overall HP IT Account Manager for TIBCO relationship; responsible for new product evaluations, professional services, & training• Develop & deliver the roadmap for TIBCO new product proof-of-concepts, product implementations,… Show more • Responsible for the deployment of the TIBCO software suite to enable a service oriented architecture (SOA) across HP IT; resulting in a 800+ centralized server footprint• Coordinate across domain architecture teams to establish TIBCO Centers of Excellence• Overall HP IT Account Manager for TIBCO relationship; responsible for new product evaluations, professional services, & training• Develop & deliver the roadmap for TIBCO new product proof-of-concepts, product implementations, & upgrades/maintenance Show less

Austin, Texas Area

• Manage a $7M budget, ensuring alignment within 1% of targets• Manage workforce and capacity planning (for 50 fixed resources, 70 flex resources), control resource allocations• Drive portfolio/project execution against Plan of Record• Manage vendor integration and contractor management accounting for $7M in annual spend

Austin, Tx

• Manage Plan of Record (POR) for Hewlett-Packard business-2-business Global Gateway and internal Service Bus organization consisting of 200+ annual project portfolio; built increased discipline in the development/execution of projects and the relationship with central IT program office• Drive HP IT-wide initiative for defining go-forward data exchange policy, process, technologies, and governance• Develop & deliver executive level communications, including messaging metrics and… Show more • Manage Plan of Record (POR) for Hewlett-Packard business-2-business Global Gateway and internal Service Bus organization consisting of 200+ annual project portfolio; built increased discipline in the development/execution of projects and the relationship with central IT program office• Drive HP IT-wide initiative for defining go-forward data exchange policy, process, technologies, and governance• Develop & deliver executive level communications, including messaging metrics and scorecard reviews for CIO• Developed Supply Chain Message Standardization strategy & implemented Message Standardization Framework for panHP standardization initiative; enabling easier integration to standards moving forward• Manage resource planning for 45+ employees; implemented process for management oversight and analyst consulting on all project engagements• Primary liaison with internal-HP Global Delivery Center for coordination of staffing, project management, and issue resolution across pool of 60+ resources• Supervise B2B On-boarding across multiple business funnels – supplier, channel retail/resell Show less

Austin, Tx

• Managed organizational data connectivity audit response; delivering HP IT-wide policy definition for data use in the company and organizational process changes• Experience with legal contracts (e. g. perpetual agreements, licensing agreements, and maintenance renewal agreements) and SOX-compliance• Drove cross-IT investigation on order & invoice analysis; resulting in identification of all key assets & relative volumes in end-to-end order/invoice data exchange flows

Austin, Tx

• Managed 3 years of fiscal year planning for Supply Chain IT organization of 500+ resources, involving plan of record coordination across all of HP IT – delivering $500M+ in benefits annually• Established procedures to utilize best in class methodologies & processes to enable program communication, change control, risk management, business and IT synchronization, plan of record reporting and concise tracking of fiscal year portfolio planning • Established a Program Management Center… Show more • Managed 3 years of fiscal year planning for Supply Chain IT organization of 500+ resources, involving plan of record coordination across all of HP IT – delivering $500M+ in benefits annually• Established procedures to utilize best in class methodologies & processes to enable program communication, change control, risk management, business and IT synchronization, plan of record reporting and concise tracking of fiscal year portfolio planning • Established a Program Management Center of Excellence to communicate new policies, provide mentoring, share best practices, enabling knowledge sharing among PMs to better deliver high quality projects on time• Defined metrics that documented fiscal year benefits based on FYPC and delivery date by BU • Developed a demand/capacity model to enable visibility to all demand, model variations on project commitments, and manage resource pool level tracking of demand versus capacity• Maintained vendor relationships & secured external contractors/software by executing procurement management processes (RFI, RFP, SOW creation); enabling seamless transitions between contracts• Facilitated workforce management for Supply Chain IT organization of 500+ employees – including resource planning, forecasting, and reporting Show less

Palo Alto, Ca

• Implemented global deployment, with $2 million budget, that automated existing business processes between LaserJet Printer division (across three regions) and top Hewlett Packard (HP) supplier via b2b connections; providing a key building block in $90 million inventory reduction goals• Managed global, multi-phase program, with $5 million budget, focused on collaboration via HP’s marketplace (KeyChain™) and the establishment of a new replenishment model with same top HP supplier;… Show more • Implemented global deployment, with $2 million budget, that automated existing business processes between LaserJet Printer division (across three regions) and top Hewlett Packard (HP) supplier via b2b connections; providing a key building block in $90 million inventory reduction goals• Managed global, multi-phase program, with $5 million budget, focused on collaboration via HP’s marketplace (KeyChain™) and the establishment of a new replenishment model with same top HP supplier; deriving a more efficient business model that enabled $30 million in system wide inventory reduction• Managed internal relationship w/ LaserJet Printer division for all supply chain collaboration projects; assisted in defining Plan of Record for these projects• Created detailed project plans/schedules encompassing work effort for 50+ IT/business team members dispersed globally; coordinated all activities and resources to ensure successful project completion• Established track record for resolving conflict, building rapport, communicating and managing all levels of internal and external resources• Drove development and utilization of project development lifecycle (PDLC) methodology toolkit materials enabling reusable processes, templates and best practices adherent to PMI (Project Management Institute) standards Show less

Palo Alto, Ca

• Managed multiple deployments of internet supply chain application to HP businesses and their external suppliers increasing speed and agility for all parties in the supply chain • Researched, selected and managed 3rd party software vendors providing applications which consolidated data for suppliers, resulting in 50% faster delivery• Defined deployment model for HP’s collaborative marketplace (KeyChain™)• Defined and implemented testing approach ensuring adherence to security… Show more • Managed multiple deployments of internet supply chain application to HP businesses and their external suppliers increasing speed and agility for all parties in the supply chain • Researched, selected and managed 3rd party software vendors providing applications which consolidated data for suppliers, resulting in 50% faster delivery• Defined deployment model for HP’s collaborative marketplace (KeyChain™)• Defined and implemented testing approach ensuring adherence to security guidelines as well as functionality, quality and end to end usability• Defined support processes in order to move first level support to geographies enabling secure channels of communication, collaboration, and integration with external partners Show less

B.S. Business Information Solutions, Supply Chain Management Systems

B.S. Business Admin, Management Information Systems; Production And Operations Management

Activities and Societies: Epsilon Theta Chapter of Delta Sigma Pi