Jessica C. Email and Phone Number

▪ Authored technical feature requirements in the form of user stories and acceptance criteria for varying business use cases, ensuring clear understanding and alignment across teams.▪ Managed the product backlog to ensure the highest business value was delivered to customers, prioritizing features based on customer needs and market demand.▪ Served as the main interface for collaboration with internal business partners, actively engaging to ensure delivery alignment with business needs and product vision.▪ Partnered with other product managers and technical leads across the organization to align strategies, roadmaps, priorities, dependencies, and releases, mitigating risks and issues effectively.▪ Defined and standardized Key Performance Indicators (KPIs) to aid in the decision-making process and showcase results, facilitating data-driven decision-making.▪ Presented roadmaps, complex ideas, and features to a broad audience, effectively communicating technical concepts to non-technical stakeholders.▪ Participated in strategy meetings for user adoption of Enterprise Metadata Repository. ▪ Produced and led go-live release communications, informing a diverse set of partners and users of new features and changes effectively.

▪ Completed business data dictionaries with metadata primarily in Excel spreadsheets.▪ Partnered with Domain teams to prioritize work efforts and delivery strategy.▪ Supported Application Business Owner and Technical Data Manager with analysis of artifacts to identify data dictionary contents.▪ Data Quality on all critical data elements within the company.▪ Facilitated entry of information into templates by creating business-friendly data element names and definitions to be uploaded into Collibra.▪ Facilitated the steps needed to complete templates by working in SaaS applications.▪ Obtained approvals and stored templates in the Enterprise Data Governance Policy Evidence folders.▪ Researched application information through internal web-based platforms.▪ Facilitated the processes and steps needed to complete recertification of templates.

▪ Worked with the Information Design Team on Regulatory projects and presentations.▪ Information Design Ambassador while working in an Agile environment.▪ Improved external presentations and publications by applying data visualization skills using Power BI.▪ Engaged with state regulators around the country and hosted monthly webinars.▪ Created data visualizations for State Advisory Forums throughout the country.▪ Researched historical trends for company publications and reports.▪ Created KPI reports for the External and Governmental Affairs department.

▪ Implemented data management system “Insight” to help automate the reporting process while saving the company hours of manual reporting.▪ Conducted user acceptance testing to ensure that developed systems satisfied the needs of the business and vendors.▪ Produced monthly reports of Health, Safety, and Environmental Department statistics for all areas.▪ Created KPI reports and graphs involving injuries, barrels of material spilled, and vehicle incidents.▪ Coordinated the monthly budget by handling the accounting for the department.▪ Streamlined reporting process by consolidating multiple duplicate reports (Quality over Quantity).▪ Attended monthly Incident Review Meetings and provided feedback regarding prevention in the future.▪ Managed quality control checks of incidents weekly by creating ad-hoc reports.▪ Created a workbook to calculate safety statistics in Excel.