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@expeditions.com
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3 phones found area 214 and 646
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LinkedIn matched
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Jessica Lu is listed as Customer Experience Strategy & Operations Leader based in New York, United States. AeroLeads shows a work email signal at expeditions.com, phone signal with area code 214, 646, and a matched LinkedIn profile for Jessica Lu.
Jessica Lu previously worked as VP of Expedition Sales at Lindblad Expeditions and Director of Expedition Sales at Lindblad Expeditions. Jessica Lu holds Master Of Business Administration (M.B.A.) from Stanford University Graduate School Of Business.
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AeroLeads found 1 current-domain work email signal for Jessica Lu. Compare company email patterns before reaching out.
Dynamic leader with expertise in sales, customer experience, and digital transformation. Proven success in managing large teams, driving revenue growth, and leading cross-functional initiatives across industries.
Listed skills include Analytics, Segmentation, Digital Marketing, Market Research, and 4 others.
A career timeline built from the work history available for this profile.
New York, Ny, Us
Managed inside sales and revenue operations team of 30 members responsible for booking $350MM+ annual revenue for National Geographic-Lindblad Expeditions. Reservations business owner of multi-platform digital transformation project, including new CRM and reservations system. Defined business requirements, guided design and user training, and collaborated with Digital team to identify and prioritize post-launch enhancements.
New York, Ny, Us
Led cross-functional efforts and strategy to ensure customer-centric focus across sales, marketing, operations, product development, and legal. Launched World of Hyatt loyalty partnership, including developing internal training and defining requirements for rolling out program in internal systems.
New York, Ny, Us
Led customer-facing support functions and served as key customer advocate for cross-functional improvements throughout customer journey. Collaborated with Product Management and Engineering to infuse customer mindset into development of product improvements, digital customer experience, and internal tools. Built Claims and Collections functions; developed processes and communication standards to limit company’s legal and financial exposure while delivering fair customer experience.
Bethesda, Md, Us
Second annual hire into rotational program designed to provide high potential MBA graduates with hotel operations experience. On-property immersions included operational and financial management, brand and sales strategy, and consulting projects with corporate headquarters. Opened New York EDITION as part of Human Resources team: recruited, interviewed, and advised on hiring decisions of candidates for 200 new hires in various functions across property.
Carmel, Ca, Us
Assisted luxury resort with digital marketing, development of revenue generation strategy, and hotel operations with focus on guest experience.
New York, Ny, Us
Managed marketing strategy to drive customer awareness and sales for cruise and tour suppliers through American Express Travel network. Created marketing plans and leveraged data-driven customer segmentations plans to execute targeted campaigns
New York, Ny, Us
Led project team as product manager of new save-and-retrieve capability for small business credit card applications. Led cross-functional workstreams to manage lead generation initiatives.
New York, Ny, Us
Quick answers generated from the profile data available on this page.
Jessica Lu is listed as Customer Experience Strategy & Operations Leader.
AeroLeads has found 1 work email signal at @expeditions.com for Jessica Lu.
AeroLeads has found 3 phone signal(s) with area code 214, 646 for Jessica Lu.
Jessica Lu is based in New York, United States.
Jessica Lu has worked for Lindblad Expeditions, Makespace, Marriott International, Carmel Valley Ranch, and American Express.
You can use AeroLeads to view verified contact signals for Jessica Lu, including work email, phone, and LinkedIn data when available.
Jessica Lu holds Master Of Business Administration (M.B.A.) from Stanford University Graduate School Of Business.
Jessica Lu is listed with skills including Analytics, Segmentation, Digital Marketing, Market Research, Digital Strategy, Competitive Analysis, Marketing, and Brand Management.
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