Jessica Nelson Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Milwaukee, Wisconsin, Us

I extended my tenure for 10 months to bridge the knowledge gap between Altra Motion and Regal Rexnord, to minimize potential disruption to approximately 4,000 employees during the company acquisition. I actively contributed by helping the Corporate HR Manager of Regal Rexnord and benefits administrator, Businessolver align nine benefit classes (five unions, non-union, retiree, executives, and COBRA) within their class structure utilizing HRIS enrollment reports. Working closely with Altra’s vendors, I prepared Altra’s HR team, employees, and Corporate Payroll Manager for conversion by planning year-end activities such as life events and payroll changes, FSA/HSA/RRA migration, and termination of benefits. My participation in knowledge-sharing sessions with Regal’s HR Manager ensured historical insights like plan rules, employee demographics, and enrollment data were processed appropriately, minimizing the likelihood of enrollment issues. My efforts ensured a seamless integration and set the new team up for success, thanks to the comprehensive knowledge transfer and ongoing support I provided.

Braintree, Ma, Us

Spearheaded a cross-functional initiative to support employee retention, analyzed leaves of absence trends, and collaborated with Legal and the VP of Total Rewards and Talent Management, developing comprehensive policies and expanding adoption assistance and parental and family leave benefits. Launched a wellness initiative where I drove the design and development of quarterly campaigns and monthly newsletters, boosting engagement by 10.5% year-over-year.Partnered with key vendors (BCBS, CVS, Fidelity) to launch Altra's first company-wide virtual benefits fair to raise awareness on using healthcare dollars, driving a 7% plan migration for the high deductible health plan.Drove strategic communications to increase value proposition and awareness, building a robust HR and employee educational calendar featuring manager and employee training, workshops, and monthly awareness topics. Led all aspects of open enrollment: testing, implementing, and post-audits to ensure integrity with annual updates such as premiums, plan and IRS updates, file feeds, and election adjustments.Proactively designed and executed a three-month open enrollment strategy, creating benefits guides, emails, HR decks, and flyers to educate employees, resulting in an 87% election rate.Successfully implemented 7 benefit vendors to enhance and harmonize benefits, working with internal and external stakeholders, and overseeing all data quality, training, and adoption aspects.Collaborated with the corporate payroll manager on projects, auditing, and benefits reconciliation.Managed benefits in line with plan documents, and federal and state laws, ensuring compliance across all vendors.Participated in BCBS and Fidelity informatics meetings, assessing effectiveness to develop targeted communications.Designed and implemented a comprehensive benefits communication package for new hires and annual enrollment: guides, intranet content, flyers, and campaigns.

North Billerica, Ma, Us

Influenced the Total Rewards experience through program administration and development - health and welfare, leave of absence, wellness and bonus programs; Benefits onboarding and orientation; Vendor management; HRIS management; ACA administration; Member of the Policy Review Committee; Led communications for the People & Culture team.Guided a team of two in the development of the company's first benefits intranet on SharePoint, composing both content and marketing collateral.Co-led the research and negotiation for new candidate business software and application programming interface (API) to enhance user experience and mitigate risk through automation.Spearheaded the implementation of an I-9 and background check vendor, creating a new pre-employment onboarding process, accelerating paperwork processing time, and creating annual time-savings of 30% of an FTE.Developed new workflows and communication materials for newly integrated platforms.Supported department initiatives through research and development, bringing in Back-Up Care, Crisis Care, Blood drives, Flu Clinics, and Healthy Rewards programs.Independently administered 70 leaves of absence and 11 worker compensation claims between 2019 and 2020 across the United States, coordinated with the payroll manager to ensure coverage and compensation aligned with company, PFML, and FMLA policies.Implemented and managed a new disability/LOA vendor and led weekly meetings with the account and unit manager to ensure claims followed state and federal regulations, leading to the recoupment of lost Paid Family Leave wages.Wrote analytical reports for benchmarking, company recognition surveys, RFPs, security audits (SOX), and Workday migration.Trained and coached associate and first-level management on pre-employment procedures, including background checks, offer letters (FLSA, benefit eligibility), Form I-9 regulations, and citizen and noncitizen status (OPT, CPT, F-1).

North Billerica, Ma, Us

Promoted to fulfill a broad range of HR functions, including management of HRIS, offer letters, and onboarding. Supported HR manager with benefits administration, annual enrollment, compliance, terminations, and auditing as needed. Co-chaired the development of an online tracking system in SharePoint for offer letters, centralizing the decision-making and execution workflowPioneered the company’s first standardized offer letter protocols, leading to a reduction in onboarding delaysManaged all aspects of the offer letter and background check process: draft, finalize, distribute, and track in ExcelOwned the onboarding process, verifying new hire documents, submitting Jobvite tickets for equipment and system access for an estimated 600 annual new hires per yearOversaw employee lifecycle: onboarding, orientation, enrollment, and terminationsManaged all aspects of the ACA program, tracking election forms, analyzing monthly reports from HRIS to determine eligibility, and coordinating enrollmentHRIS system administrator: process all data entry, troubleshoot tier 2 issues, and resolve discrepancies

North Billerica, Ma, Us

Managed all aspects of the temporary offer letter process: draft, finalize, distribute, and track letters in excelDelivered weekly new hire benefits orientation sessionsSupported HR manager with compliance including background checks, employment eligibility verification process, and maintaining accurate employee personnel files

Arlington, Virginia, Us

Responsible for supporting staff with day-to-day operations. This position oversaw the coordination and communications for interviews, onboarding, internal newsletter, and team building activities.

Worcester, Massachusetts, Us

Implemented developmental plans, performed evaluations and reported on client progress.

Wakefield, Massachusetts, Us

Worked closely with the Marketing Director for the annual gala by diligently assembling collateral for the silent auction.Responsible for recruiting interns, performing reference checks, and tracking of hours worked. Provided assistance to reception and administrative support when needed.

Primary contact between clients and the internal collections department, facilitating all communications, including document verification requests, settlement requests, account status updates, and payment discrepancies.Oversaw the government student loan collection program to ensure compliance with federal regulations.Provided support to the COO, CFO, and senior managers, assisting with calendar management, travel arrangements, meeting notes, and front desk support.Collaborated with the IT department to create new or improve upon existing collection reports for internal departments and external client status performance reports. Reconciled client statements generated by CRM software to actuals in Latitude - a SQL collection software.

Bachelor Of Arts (B.A.), Psychology

Associate Of Arts (A.A.), Psychology