Senior Casualty Claims Specialist
Current
May 2021 - Present
AeroLeads people directory · profile
Jessica Lapointe Email & Phone Number
Senior Casualty Claims Specialist at CSAA Insurance Group, a AAA Insurer
at
CSAA Insurance Group, a AAA Insurer
6 phones found
area 413, 209, and 303
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Casualty Claims Specialist at CSAA Insurance Group, a AAA Insurer
Location
Castle Rock, Colorado, United States
Company size
Who is Jessica Lapointe? Overview
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Quick answer
Jessica Lapointe is listed as Senior Casualty Claims Specialist at CSAA Insurance Group, a AAA Insurer at CSAA Insurance Group, a AAA Insurer, a with 4760 employees, based in Castle Rock, Colorado, United States. AeroLeads shows phone signal with area code 413, 209, 303 and a matched LinkedIn profile for Jessica Lapointe.
Jessica Lapointe previously worked as Senior Casualty Claims Specialist at Csaa Insurance Group, A Aaa Insurer and Casualty Claims Adjuster at Csaa Insurance Group, A Aaa Insurer. Jessica Lapointe holds B.B.A, Operations Management from University Of Massachusetts At Amherst, Isenburg School Of Management February 2006.
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Email format at CSAA Insurance Group, a AAA Insurer
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CSAA Insurance Group, a AAA Insurer
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Profile bio
About Jessica Lapointe
Specialties: customer service, management, relationship management, detail oriented, problem solving, creative resolutions, goal motivation, communication, results driven, inventory control, purchasing, on time delivery/procurement, quality controls, error tracking, monthly reporting, cash receipts/daily deposit, statements, collections, and new hire orientation
Listed skills include Customer Service, Process Improvement, Training, Insurance, and 9 others.
Current workplace
Jessica Lapointe's current company
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Csaa Insurance Group, A Aaa Insurer
Employees
4760
AeroLeads page
10 roles
Jessica Lapointe work experience
A career timeline built from the work history available for this profile.
Casualty Claims Adjuster
Jul 2018 - May 2021
Material Damage Specialist Ii At Nationwide Insurance
Feb 2017 - Jun 2018
Attorney Pending, Casualty Ii
Attorney negotiations, and resolution of more complex injury claims.
Mar 2015 - Feb 2017
Casualty Claims Adjuster
Bodily injury claims evaluation, negotiation and settlement.
Jul 2012 - Mar 2015
Disability Benefits Specialist
Individual Disability LinesUtilized claim investigative techniques to identify and evaluate claim information in a fair and objective manner. Coordinated and analyzed medical, financial, and occupational consultations, in a highly collaborative team environment. Interpreted and administered policies and contracts in accordance with various legal guidelines and accepted company practices.Completed an extensive training program and was working on the floor, handling claims independently well before expectations.Participated in cross functional Process Improvement and Simplification Initiative, medical terminology and mentor training.Served as the front line contact for insured's, brokers, and employer's payroll and HR departments, which retained a $3M customer.
Jun 2008 - Dec 2011
Accounts Receivable And Operations Manager
Hrd Press Inc.
Began as a special projects manager for a variety of projects including recruiting, document management, and processing assessments for the assessment center. Was promoted into a more demanding position of Accounts Receivable and Operations Manager after less than two months, where responsible for Inventory Control, Purchasing, On Time Delivery/Procurement, Quality Controls, Error Tracking, Monthly Reports, Cash Receipts/Daily Deposit, Statements, Collections, and New Hire Orientation. • Created and implemented a new shipping program for Print on Demand and Fulfillment House, automating 25% of my position.• Created New Hire Training Program for the Print on Demand and Fulfillment House and trained all new hires at this location.• Created company training manual by documenting all processes related to my position.• Negotiated contract with UPS that lowered outbound freight costs by over 20% when combined with the new shipping program.
Jan 2006 - Jun 2008
Accounts Receivable And Operations Manager
Human Resource Development Press Inc
Began as a special projects manager for a variety of projects including recruiting, document management, and processing assessments for the assessment center. Was promoted into a more demanding position of Accounts Receivable and Operations Manager after less than two months, where responsible for Inventory Control, Purchasing, On Time Delivery/Procurement, Quality Controls, Error Tracking, Monthly Reports, Payroll, Cash Receipts/Daily Deposit, Bank Reconciliation, Statements, Collections, Backup for Accounts Payable Manager, and New Hire Orientation. Lowered A/R's severely past due balances by 95% and then maintained this lowered level, increasing cash flow. Created and implemented a new shipping program for Print on Demand and Fulfillment House, automating 25% of my position.Created New Hire Training Program for the Print on Demand and Fulfillment House and trained all new hires at this location.Created company training manual by documenting all processes related to my position.Negotiated contract with UPS that lowered outbound freight costs by over 20% when combined with the new shipping program. The Mobile Solution
Jan 2006 - Jun 2008
Wireless Sales
Represented T-Mobile for an authorized retailer of their phones and services, while providing excellent customer service.Ranked in the top 10 sales associates in the region for indirect sales of T-Mobile cell phones over a four month period.Promoted into #1 store in the district in order to learn in a fast paced and competitive environment. Assisted team in achieving and maintaining the rank of #4 in nationwide sales.
Jun 2005 - Jan 2006
Trainer/Supervisor/Server
Various Restaurants
Worked in various restaurants while attending college, which fine tuned customer service skills, cash handling, sales, problem resolution skills and allowed the cultivation of training skills.Cross trained in every Front of the House position. Created, organized, and executed a functional training program for all Front-of-the-House employees. Recruited and trained a To Go team, designed a new To Go menu, and doubled sales in this department. Strengthened regular customer base and encouraged their creative cooperation in the creation of a new menu.
Sep 2000 - Aug 2005
5 education records
Jessica Lapointe education
B.B.A, Operations Management
University Of Massachusetts At Amherst, Isenburg School Of Management February 2006
Bba, Operations Management
Certificate, Culinary Arts
Certificate, Culinary Arts
Education record
International Mission On Business, China
FAQ
Frequently asked questions about Jessica Lapointe
Quick answers generated from the profile data available on this page.
What company does Jessica Lapointe work for?
Jessica Lapointe works for CSAA Insurance Group, a AAA Insurer.
What is Jessica Lapointe's role at CSAA Insurance Group, a AAA Insurer?
Jessica Lapointe is listed as Senior Casualty Claims Specialist at CSAA Insurance Group, a AAA Insurer at CSAA Insurance Group, a AAA Insurer.
What is Jessica Lapointe's phone number?
AeroLeads has found 6 phone signal(s) with area code 413, 209, 303 for Jessica Lapointe at CSAA Insurance Group, a AAA Insurer.
Where is Jessica Lapointe based?
Jessica Lapointe is based in Castle Rock, Colorado, United States while working with CSAA Insurance Group, a AAA Insurer.
What companies has Jessica Lapointe worked for?
Jessica Lapointe has worked for Csaa Insurance Group, A Aaa Insurer, Nationwide, Nationwide Insurance, Unum, and Hrd Press Inc..
How can I contact Jessica Lapointe?
You can use AeroLeads to view verified contact signals for Jessica Lapointe at CSAA Insurance Group, a AAA Insurer, including work email, phone, and LinkedIn data when available.
What schools did Jessica Lapointe attend?
Jessica Lapointe holds B.B.A, Operations Management from University Of Massachusetts At Amherst, Isenburg School Of Management February 2006.
What skills is Jessica Lapointe known for?
Jessica Lapointe is listed with skills including Customer Service, Process Improvement, Training, Insurance, Management, Human Resources, Recruiting, and Payroll.
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