Jessica Low Email & Phone Number

• Helming the project as an assistant project manager – Coordinating project progress, managing project financials, client management, leading key internal & external meetings, and maintaining project documentation.• Delivery lead of key change requests – Overseeing the end-to-end cycle of requirements gathering, development, planning, testing, deployment while leading local and offshore team members.• Resolving production support tickets – Investigating & rectifying data issues, including the crafting of SQL queries, raising of requests, data investigation, and solutioning.• Investigating and rectified production support issues - Crafting SQL, raising requests, data investigation, solutioning, testing, rollout.

• Helmed the project as an assistant project manager – Change request sizing, tracking and updating of tickets, preparing and presenting documents for client and management meetings, compiling certification documents, and intern management• Spearheaded the project’s first data reload – developed the processes, SQL, and execution strategy used as a baseline for future reloads • Led the solutioning, development, testing, and deployment for 22 change requests, including the rollout of a new key interface• Investigated and rectified 31 production support issues - crafting SQL, raising requests, data investigation, solutioning, testing, rollout• Created and maintained project documentation – Consolidated all business and code logic into documents and flowcharts crucial for project commissioning

• Developed & tested Extract, Transform, Load (ETL) mappings on Informatica Developer• Researched & tested APIs for Atlas Hadoop• Created data model diagrams

• Performed System Integration Testing (SIT) & User Acceptance Testing (UAT) using test cases• Executed Extract, Transform, Load (ETL) to clean & populate SIT data• Led in the writing & editing of user guides

Bachelor Of Science - Bsc, Information Systems (Smart City Management & Technology) , Data Science & Analytics, Summa Cum Laude

Activities and Societies: SMU Aikido, SMU Ambassadorial Corps (ASMU), Fides (SMU Catholic Society)Awarded the SMU CIRCLE Award.

Singapore-Cambridge Gce A Levels, 4H2 (Biology, Chemistry, Math, Geography) With Merit In H3 Biology (Proteomics)

Activities and Societies: Student Council (2013-2017), International & Strategic Affairs Council (2016-2017), Choir (2012-2016)Junior.