Jessica L. Smith Email & Phone Number

San Antonio, Texas, Us

As Strategic Sales, VP, I am responsible for developing client relationship management strategies, establishing strong client relationships, and proposing innovative solutions to meet client needs. My goal is to help my client partners reach optimal success in their roles and for their organizations. People first!

San Antonio, Texas, Us

Bannockburn, Illinois, Us

I lead a team of 5 Strategic Account Managers whose goal is to retain client partnerships and grow within their accounts.

Bannockburn, Illinois, Us

I oversee 10 Account Managers and $15 million in revenue across our fabulous health system partners! I also manage 1 Support Manager and our Digital Marketing Manager. I work with the Account Managers in the following main areas: -- Leadership and Career development-- Retention of partners/account sets-- Building partnerships in the clinical, executive and marketing departments of each health system-- Implementation of our software across health systems in most efficient way-- Digital Strategy-- Proving ROI with our platformI manage relationships with our internal folks and external partners, and help them reach their goals and yearly metrics through our scheduling tool. I work closely with our Product Team to improve our platform with customer feedback.

North Richland Hills, Texas, Us

As an Account Manager, my main goal was partner retention. I managed one of our largest health system accounts, and worked with the C-suite executives on corporate strategy surrounding patient acquisition, care coordination, and improving the patient experience. Worked with the regional leads ensuring that InQuicker was meeting their regional goals for patient acquisition and patient experience, as well as building the facility-level clinical relationships. Responsible for managing InQuicker implementation, working with the marketing and web teams to ensure proper placement on their website for optimal patient conversions. Responsible for facility-level trainings, Quarterly Business Reviews with hospital leaders, and supporting overall strategy for growth through InQuicker at the facility level.

Brentwood, Tennessee, Us

Worked on the marketing team to plan events for the attorneys, manage the company's social media presence, and coordinate large company events. Headquartered in Nashville, Tenn., Counsel On Call has offices across the country and Managed Services Centers in Atlanta, Dallas and Nashville. Founded in 2000, the company has hundreds of attorneys working throughout the U.S. and internationally.

Atlanta, Ga, Us

Communications Manager July 2011-September 2012I established the first official public relations and social media process for the organization. Managed media relationships and pitching for three annual events and all third party events. Coordinated scheduling of all media interviews for local and national media outlets with Wellspring Living staff. Managed the public relations firm See.Spark.Go to establish a national media presence. Established and curated all social media outlets (blog, Facebook, Twitter). Managed and led trainings for speakers representing Wellspring Living. Planned and executed three annual events: 5K with over 500 participants and raised $37,000, fall charity gala Recreate Her Future with 400 participants in attendance and raised over $80,000, and a Golf Tournament with 125 participants and raised $69,000. Researched and cultivated new corporate sponsors for each event. Established an Event Sponsorship Network connecting event sponsors and growing relationships throughout the year. Hired and managed marketing team intern.

Gainesville, Georgia, Us

Managed a team of 7 volunteers as we traveled around the world, partnering with a new organization each month for one year. Casted vision and projected team dynamic for each month individually and the year as a whole. Maintained relationships with the head contacts for each organization by setting up ministry/work schedules, days off, handling conflicts with contacts, and disseminating information to the team. Managed and delegated spending of team budget of $80,000 for the year. Confronted and dealt with interpersonal team relationships, conflicts, and resolving team issues as well as individual issues. Handled direct communication with Squad Leaders about each team member's personal, spiritual, and overall growth throughout the year.

Boone, Nc, Us

Implemented publicity campaign in 196 media markets in a four state region to promote the collection of over 8.2 million gifts for impoverished children worldwide. Wrote press releases and pitched local and national story angles. Arranged over 15 radio, TV, and print interviews with local volunteers and Operation Christmas Child staff. Assisted with a national press event featuring Franklin Graham in Charlotte, N.C. Coordinated and managed a 12-hour family event with 20 staff/volunteers and 658 kid-participants under the age of 12. Analyzed over 700 media hits to find themes in media coverage. Served on a national task force to consult on a grass roots media strategy to encompass over 300 media markets.

Bachelor Of Arts, Journalism; Public Relations

Spanish

Associate In Fine Arts, Piano And Voice Performance