Customer Experience Improvement Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Jessica L. Email & Phone Number
Customer & Business Improvement Specialist
at
Telstra
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer & Business Improvement Specialist
Location
Australia, Australia, Australia
Company size
Who is Jessica L.? Overview
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Quick answer
Jessica L. is listed as Customer & Business Improvement Specialist at Telstra, a company with 32819 employees, based in Australia, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Jessica L..
Jessica L. previously worked as Customer Experience Improvement Specialist at Telstra and Product & Service Design Graduate at Telstra. Jessica L. holds Bachelor Of Commerce / Bachelor Of Design from Unsw.
Company email context
Email format at Telstra
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Telstra
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Profile bio
About Jessica L.
Jessica L. is a Customer & Business Improvement Specialist at Telstra.
Current workplace
Jessica L.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Telstra
9 roles
Jessica L. work experience
A career timeline built from the work history available for this profile.
Product & Service Design Graduate
- User Experience Design- Digital Journeys Specialist (Sales Analyst, Project Management, Scrum)- Customer and Business Improvement (Journey Mapping, Stakeholder Management)
Feb 2023 - Apr 2024
Consultant
Charopy
Participated in a client-based consultancy project for a social enterprise whose mission is to eliminate recycle bin contamination through combining technology with solutions for corporate organisations and everyday bin-users. - Conducted extensive primary and secondary market research to provide insights to Charopy on potential market entry points and.
Aug 2022 - Feb 2023
Audit, Risk & Assurance
Specialising in Technology, Media, Telecommunications for small and multinational publicly listed clients
Dec 2020 - Nov 2022
Clerical And Marketing Assistant
Progurt
Jun 2020 - Nov 2020
Production Assistant
Dec 2019 - Apr 2020
Customer Service Sales Representative
o Managing customer interactions via phone supporto Experience with Zendesk and business portal systems - customer notes and order investigationso Resolving complex order processing and enquirieso Style advice and troubleshooting tech supporto Liaising with couriers and Partner Provider companies to investigate customer issueso Meeting daily KPI’s and.
Oct 2019 - Apr 2020
May 2019 - Dec 2019
Primary And High School Tutor
Recognition Learning
o Preparing, organising and leading lessonso Teaching and inspiring students to create a positive learning experience o Recording and summarising lesson plans to report back to management o Completing specific personalised learning outcomes for individual students
May 2018 - Oct 2019
Team & coworkers
Colleagues at Telstra
Other employees you can reach at telstra.com. View company contacts for 32819 employees →
WD
Will Delavega
Colleague at Telstra
Greater Cambridge Area, United Kingdom
View →
OO
Oz Omer
Colleague at Telstra
Greater Melbourne Area, Australia
View →
BT
Brian To
Colleague at Telstra
Greater Brisbane Area, Australia
View →
IT
Ian Tyrrell
Colleague at Telstra
Greater Sydney Area, Australia
View →
CJ
Christeen J
Colleague at Telstra
Melbourne, Victoria, Australia, Australia
View →
RT
Renante Tan
Colleague at Telstra
National Capital Region, Philippines, Philippines
View →
DC
Dearnne Clark
Colleague at Telstra
Greater Adelaide Area, Australia
View →
MT
Michael Thompson
Colleague at Telstra
Greater Brisbane Area, Australia
View →
GK
Gautam Kumar
Colleague at Telstra
Pune, Maharashtra, India, India
View →
SP
Sandra Pinkerton
Colleague at Telstra
Greater Perth Area, Australia
View →
Will Delavega
Colleague at Telstra
Greater Cambridge Area, United Kingdom
View →
OO
Oz Omer
Colleague at Telstra
Greater Melbourne Area, Australia
View →
BT
Brian To
Colleague at Telstra
Greater Brisbane Area, Australia
View →
IT
Ian Tyrrell
Colleague at Telstra
Greater Sydney Area, Australia
View →
CJ
Christeen J
Colleague at Telstra
Melbourne, Victoria, Australia, Australia
View →
RT
Renante Tan
Colleague at Telstra
National Capital Region, Philippines, Philippines
View →
DC
Dearnne Clark
Colleague at Telstra
Greater Adelaide Area, Australia
View →
MT
Michael Thompson
Colleague at Telstra
Greater Brisbane Area, Australia
View →
GK
Gautam Kumar
Colleague at Telstra
Pune, Maharashtra, India, India
View →
SP
Sandra Pinkerton
Colleague at Telstra
Greater Perth Area, Australia
View →
1 education record
Jessica L. education
FAQ
Frequently asked questions about Jessica L.
Quick answers generated from the profile data available on this page.
What company does Jessica L. work for?
Jessica L. works for Telstra.
What is Jessica L.'s role at Telstra?
Jessica L. is listed as Customer & Business Improvement Specialist at Telstra.
Where is Jessica L. based?
Jessica L. is based in Australia, Australia, Australia while working with Telstra.
What companies has Jessica L. worked for?
Jessica L. has worked for Telstra, Charopy, Ey, Progurt, and The Iconic.
Who are Jessica L.'s colleagues at Telstra?
Jessica L.'s colleagues at Telstra include Will Delavega, Oz Omer, Brian To, Ian Tyrrell, and Christeen J.
How can I contact Jessica L.?
You can use AeroLeads to view verified contact signals for Jessica L. at Telstra, including work email, phone, and LinkedIn data when available.
What schools did Jessica L. attend?
Jessica L. holds Bachelor Of Commerce / Bachelor Of Design from Unsw.
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