Jessica White Email & Phone Number

Phoenix, Az, Us

Mesa, Az

• Managed and collected estate assets.• Facilitated multiple asset transfers & sales including: real estate, vehicles, stocks & brokerage accounts.• Filed 2 years of state & federal decedent taxes and 3 years of state & federal estate taxes.• Finalized estate accounting, paid estate debts & expenses & completed disbursements to beneficiaries.

Lynnwood, Wa

• Increased NOI by 621% & sales by 25% in first year & by 75% & 25% in second year. Continued to maintain & increase growth.• Transformed & managed building & business of 45,000sq/ft building, including 24-lane bowling alley, 12,000sq/ft roller skating rink, snack bar, restaurant & bar.• Assumed 100% responsibility for all finances, budget & business administration.• Oversaw more than $600,000 of primarily, leasehold improvements that were outside of standard maintenance & paid from… Show more • Increased NOI by 621% & sales by 25% in first year & by 75% & 25% in second year. Continued to maintain & increase growth.• Transformed & managed building & business of 45,000sq/ft building, including 24-lane bowling alley, 12,000sq/ft roller skating rink, snack bar, restaurant & bar.• Assumed 100% responsibility for all finances, budget & business administration.• Oversaw more than $600,000 of primarily, leasehold improvements that were outside of standard maintenance & paid from cashflow.• Featured in Rachel Ray’s magazine, NBC’s King5 “Evening” TV Show, Everett Herald, Lynnwood Times & Roller Skating Magazine. Hosted Macklemore “Brad Pitt’s Cousin” roller rink music video shoot.• Grew birthday & social party sales by 97% & corporate event sales by 121% in second year by implementing online booking software.• Rapidly improved business culture. Implemented daily Slack usage.• Created revenue stream of private company events with entertainment & on-site catered menus booking companies such as Microsoft, Boeing & T-Mobile.• Grew arcade commissions by 41% in first two years & another 24% in the next two years by working with redemption company & utilizing building space.• Developed robust & inexpensive marketing plan. Started bi-weekly newsletter to 6000 customer email list. Cultivated community engagement through social media, online, print, & internal print / digital campaigns.• Rebranded building & business.• Developed accident prevention program, MSDS binder & building emergency plan.• Created new employee handbook & onboarding. Created service standards, core values & company mission.• Project managed two remodels, four HVAC installs, two sewer line excavations, roof & structural repairs, high-rise & building sign design/install, major electrical repairs & upgrades, yearly lane & rink resurfacing, int/ext painting, LED light upgrade, lane software upgrade, POS upgrade, POE security camera install & all kitchen equipment replacement. Show less

Kirkland, Washington, United States

• Scheduled staff for approximately 1000 off site catering events per year. Anticipated constant & changing travel issues to determine best routes. Forecasted & scheduled staff up to 12 months in advance.• Produced equipment & supplies pack & pull sheet for approximately 1000 off site events per year.• Maintained warehouse & inventory of over 1 million individual catering supplies, equipment, & rentals. Forecasted inventory needs for up to 24 months in advanced & eliminated double… Show more • Scheduled staff for approximately 1000 off site catering events per year. Anticipated constant & changing travel issues to determine best routes. Forecasted & scheduled staff up to 12 months in advance.• Produced equipment & supplies pack & pull sheet for approximately 1000 off site events per year.• Maintained warehouse & inventory of over 1 million individual catering supplies, equipment, & rentals. Forecasted inventory needs for up to 24 months in advanced & eliminated double booking.• Created off-site contract booklet for each event that included contract, credit-card receipt, directions, parking plans (sometimes with site pictures), timeline, floor plans, buffet plans, event time sheet, labels, vendor info & contact & any other info the staff might need. • Managed staff of 60+ servers, including hiring & firing, all HR, training, staff meetings, & reviews.• Developed off site beer & liquor program, increasing beverage sales. Completed liquor license application & floorplan & obtained new liquor license.• Performed all event accounting, pre-event deposits & adjusted final event billing. Handled complaints.• Was available on call 24hrs/day, 365 days/yr. Solved difficult problems remotely. Main point of contact for all staff in the field. Frequently assisted events onsite with set-up, serving & food production.• Managed fleet, including scheduling, servicing, & rental pick-up & return. Drove trucks of up to 24ft.• Anticipated every event specific potential problem. Conducted site visits & created floor plans, including event truck parking & directions for often difficult parking & entry/exit points for meet-on-site staff.• Approved billing of staff & labor for all event quotes. Instructed sales how to calculate staff & labor accurately for complex events.• Worked with executive & sous chef to ensure menu production & display matched event theme & operations menu presentation plan. Problem solved day of menu execution issues. Show less

Kirkland, Washington, United States

• Lead event server for weddings, social events & corporate events.• Reviewed event plan & timeline. Took notes & planned shift assignments according to staff strengths.• Managed teams of up to 16 to execute complete setup & breakdown of event area including tables, chairs, linens, bar, beverage, food station & buffet displays.• Coordinated & executed multi-course plated banquets.• Communicated with client when needed. Made sure to present with confidence to assuage any client… Show more • Lead event server for weddings, social events & corporate events.• Reviewed event plan & timeline. Took notes & planned shift assignments according to staff strengths.• Managed teams of up to 16 to execute complete setup & breakdown of event area including tables, chairs, linens, bar, beverage, food station & buffet displays.• Coordinated & executed multi-course plated banquets.• Communicated with client when needed. Made sure to present with confidence to assuage any client stress. Presented in professional appearance and mannerisms.• Maintained composure in a fast-paced environment, often troubleshooting issues or day of changes.• Maintained a high level of cleanliness & awareness of sanitary practices. Show less

Kirkland, Wa

• Scheduled & managed staff of 60+ servers working off site, approximately 1000 events per year.• Ran payroll & HR management. Produced & completed bi-monthly payroll for 60+ full-time & part-time staff, with all standard payroll deductions & changes, including health insurance & complex split by event gratuities & service charges. Restructured payroll process to improve cost & efficiency. Ensured staff hours worked were appropriately billed to events. Used & knowledgeable in ADP Payroll… Show more • Scheduled & managed staff of 60+ servers working off site, approximately 1000 events per year.• Ran payroll & HR management. Produced & completed bi-monthly payroll for 60+ full-time & part-time staff, with all standard payroll deductions & changes, including health insurance & complex split by event gratuities & service charges. Restructured payroll process to improve cost & efficiency. Ensured staff hours worked were appropriately billed to events. Used & knowledgeable in ADP Payroll, CompuPay, PayChex, & Payright software, along with timeclock software. Very quick to learn new payroll & timeclock software. • Performed bookkeeping, accounts payable & receivable, event contract deposits, billing & payment processing, day of billing changes, & handling of any client complaints. Facilitated all contract updates when WA tax law changed to destination-based. Completed quarterly destination-based sales tax reports.• Completed all yearly license & permit renewals.• Administrated Time Clock software, programming & maintenance of associated software, including creating csv merges for payroll. • Served as Caterease database administrator, made updates to database & program use as needed for sales item changes, price changes & account template merge field prints. Show less

Seattle, Wa

• Worked as front desk reception: screening visitors, answering & transferring calls, maintaining guest anonymity, communicating with guests & handling guest disputes.• Interacted daily with homeless and/or recovering substance abuse population. Only women & children.• Maintained safety of building with 120 guests, in secure environment during late night hours.• Communicated effectively with guests & staff. Regularly provided counsel & mentoring.• Documented day’s events, guest… Show more • Worked as front desk reception: screening visitors, answering & transferring calls, maintaining guest anonymity, communicating with guests & handling guest disputes.• Interacted daily with homeless and/or recovering substance abuse population. Only women & children.• Maintained safety of building with 120 guests, in secure environment during late night hours.• Communicated effectively with guests & staff. Regularly provided counsel & mentoring.• Documented day’s events, guest issues, & drug screenings in discoverable case management system.• Facilitated guest intake including demographic info, personal questions, program overview, room assignment, drug screening, room key & personal badge production, & building tour.• Reported & tracked monthly guest demographics, volunteer info & service dates, & total guest count. Show less

Associate Of Arts - Aa, Political Science

Associate Of Arts - Aa, Theology/Theological Studies

Activities and Societies: Volunteer work, Volunteer Coffeeshop Barista

Diploma