Jessica Dunlap Email & Phone Number

Moorhead, MN, US

Fargo, North Dakota, United States

Manage technical teams with diverse backgrounds and experiences while ensuring their self-development and career advancement plans are established and well-communicated Establish and achieve team and individual targetsParticipate in resourcing decisions Collaborate internally with Project Managers and Engagement Managers for a seamless project.

Fargo, North Dakota Area

Lead, by empowering the team, in an Agile Delivery Model. Develop talent by supporting and mentoring.Ensure quality delivery of technical solutions that bring value to the Enterprise.Maintain relationships across the organization to ensure a healthy culture.Provide transparency on Strategic Initiatives and GoalsExperienced Scrum Master and Facilitating.

Fargo, ND

Engaged in pre/post deployment activitiesAssisted in the automation of system stability automationResearch, evaluate and resolve critical business isssuesEstablished After Action Review meetings for critical issuse

Fargo, North Dakota Area

Handled telephone inquiries and written correspondence in a professional, timely and accurate manner. Provided excellent customer service on health insurance benefits.

Fargo, North Dakota Area

Coordinated monthly meetings. Set and met quarterly and annual goals. Budgeted and forecasted for the department. Identified and implemented process improvements.