Jessica M Waldron Email & Phone Number

Greene, Me, Us

Lewiston, Maine, United States

Working with customers to bring the whole bank and expand relationships with our banking partners. Committed to excellence in customer service.

Lewiston, Maine, United States

Lewiston, Maine, United States

There's something about a smaller bank that makes you feel like you matter, both as an employee and a client. That's why I decided to join the team at Androscoggin Bank.

Maine, United States

Maine, United States

Writing multiple works of fiction for publication and working with other authors to publish original fiction. Editing and formatting books prior to publication. Working with assistants to promote and create advertising for books. Designed cover art for books. Coached and mentored aspiring authors on craft and motivation.

Newport, Maine

Working with new and current clients to find appropriate coverage, expand and solidify client relationships through detailed needs assessments and discovery and offering multiple products to help clients save money and consolidate assets.

43 Western Ave, Fairfield, Me

Working with Businesses to offer supplemental products to their employees to create a better benefit package for their employers. I also work with individual clients to find the best financial fit for Investment products, including Annuities and Life Insurance.

Maine

Able to create tailor-made plans to fit any client needs for Life Insurance and Annuities.

Coastal, Central, Western & Northern Maine

Offering no cost banking benefits to employers, including financial wellness tools for more employee stability and Health Savings Accounts. Working toward client acquisition and expanding current client relationships together with branch managers, area leaders, retail leadership, commercial bankers and other bank partners. Promoting the bank within local communities and expanding our presence within Maine.

Lewiston/Auburn, Augusta, Maine Area

Lewiston, Maine, And Waterville, Maine, Oakland, Maine

Excelling as Top sales performer in the Maine Central region, Maine Northern Region and in NNE market, helping team members achieve goals with better sales practices and customer service techniques. Mentoring less experienced team members and FSR's throughout the region with best practices tips/tricks. Working with manager on small business customers and finding the best financial fit, building up small business portfolio for money in, lending and merchant referrals. Continuing with providing superior, professional customer service for both personal and small business customers within the guidelines set forth by the bank. Continuing to work with customers to find the best financial fit for their money using bank products or investment products, including Annuities and Life Insurance.

Auburn Shaw'S Plaza

As Sales and Service Manager for the store, helping team members practice better sales practices and identifying customer needs and how best to service them. Providing superior, professional personal and business customer service within the guidelines set forth by the bank. Working with customers to find the best financial fit for their money using bank products or Investment products, including Annuities and Life Insurance. Working with Store Manager to bring in new Small Business. Proven ability to meet sales goals.

Auburn, Maine

Responding to customer secure emails regarding banking issues, including traveling abroad, closing cards, filing Regulation E Dispute forms, gaining online account access, enrollments, closing accounts, answering banking questions, and providing superior customer service with professional responses to complex everyday issues.

Auburn, Maine

Assisting online banking customers at inbound call center with using online banking, including resetting passwords, locking and unlocking accounts, opening and closing accounts, assisting business’ with ACH and wire transfers, as well as the jobs duties of a Banking Specialist I as needed. Proven ability to meet sales goals by matching products and services to customer needs and provide exceptional customer satisfaction in a fast paced, challenging work environment

Auburn, Maine

Assisting bank customers at inbound call center who wish for assistance with banking matters, including checking balances, transferring funds, opening or closing accounts, changing account types, researching deposits or checks, balancing checkbooks, and ordering checks. Surpassed sales and exceeded customer satisfaction goals.

Waterville, Maine

Sold supplemental health and life insurance to qualified individuals through employer payroll, cold calling small business owners to set up appointments, introduce products best suited for business needs and employees. Meeting with employees to find products best suited for their needs. Maintained high integrity and sales ethics while traveling state wide, meeting sales goals and providing superior customer service.

Caribou, Me

Approving and managing loans, collections and recovery. Working with the State of Maine to make finance and sales departments compliant; Managed sales department and personnel. Managed advertising and oversaw vehicle lot readiness. Responsibilities also included accounts payable, accounts receivable and payroll, managed using Quick Books.

Caribou, Maine

Responsible for developing appropriate software for a sophisticated distribution system; Integrated software through networking and data entry systems in order to create viable spreadsheets and reports for the company; Also created marketing pieces in conjunction with marketing manager to create collateral information and advertising pieces for distribution through the mail, media and internet. Created intake system for a brand new product offered by the company.

Caribou, Maine

Support services remotely such as updating database, book-keeping and payroll; transcription for company president for business letters and documents.

Auburn, Maine

Responsible for organizing new office/company; Bookkeeping including payroll, making and confirming appointments, transcribing dictations, creating filing system, answering multi-line phones and customer service. Created and maintained databases to store customer and company information, created form letters for customer service use, and provided input for purchasing computer software and office equipmentResponsible for answering multi-line phone, customer service, maintaining the QuickBooks accounting, writing checks, paying bills, filing and other office duties. Responsible for updating specs for pre-paid phone cards as needed, posting items for sale on the web, designing and printing cards.

English Language And Literature, General

Education record

Activities and Societies: BCU Choir, Scholars of the Chapel Choir, New England Symphony Orchestra