Assistant Store Manager
San Francisco, California, Us
Promoted to Assistant Store Manager from being an integral key member of the sales team. At the Gap Outlet, my main areas of responsibility covered human resources management, marketing, operations management and merchandising. My human resource responsibilities included the training and management of our sales associates (approximately 35 individuals), working to increase associate retention, and the initiation of action plans to improve associate performance. I continuously pride myself on my ability to provide a calm and productive leadership style in challenging situations and high-demand environments. Marketing responsibilities in this position include the ongoing development of effective initiatives that increase store traffic and brand loyalty. As an operations manager, I performed weekly and monthly payroll processing, schedule configuration, sales forecasts, and audit coordination. Merchandizing accountabilities involved maintaining or exceeding my department’s gross margin goals against the district and company by successful merchandising strategies and visual presentation. Accountable for mapping and placement as well as flexing decisions to maximize profit. I also completed any special projects as assigned by the store's general manager and The Gap's corporate offices. At all times I strive to serve as an effective liaison between higher management, sales associates, and our customers and community. I have a passion for delivering exceptional service inspiring by example.