Jessica Melo, Cva Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Bronx, New York, United States

Oversees the volunteer and intern program at South Bronx United, a soccer-based youth development organizationManages recruitment, screening, onboarding and retention for approximately 300 volunteers and internsCollaborates with staff to ensure programatic needs are being met for soccer coaches, academic mentors and event volunteersBuilds relationships with local organizations and corporations to create volunteer or intern opportunitiesRevamped the internship program which includes professional development and mentorship for interns

Oversaw the training and support of over 500 wish-granting volunteers who support the mission of granting life-changing wishes to children with critical illnesses. Assigned volunteers opportunities to engage in the mission in alignment with their skills and interests Sent out a weekly newsletter using Constant Contact with an average of 70% clicks with chapter updates and wish-granting opportunities. Collaborated with different teams, such as development and brand to support fundraising and brand awareness with volunteers Launched and maintained CERVIS, an online registration portal for volunteers to sign up for volunteer opportunities.

Supported over 400 Girl Scout volunteers in the implementation and growth of the GirlScout Leadership Experience in Brooklyn, Queens, and Manhattan.Trained new volunteers in the policies, standards, and programmatic aspects of thecouncil and GSUSA.Utilized Salesforce, and Looker for to ensure accurate data and respond to inquiries.Ensured retention of Girl Scout volunteers through trainings, frequent communication andvisiting troop events.Served as Council Delegate Liaison for the 55th National Council Session and trained15 delegates on proposals impacting the Girl Scout membership at large.

New York, United States

• Greeted incoming clients in a professional manner and provided friendly, knowledgeable assistance.• Provided clerical support to company employees, including copying, faxing, and file• management.• Scheduled office meetings and client appointments for large teams of professionals.• Answered inquiries and addressed, resolved, or escalated issues to management personnel to ensure client satisfaction.

Dobbs Ferry, Ny

Supervised sixty campers and ten staff members at a traditional summer camp setting.Evaluated staff throughout the summer and provided feedback on their performance as counselors.Communicated daily with families to update on child’s experience at camp.Assisted in the hiring process of counselors and instructors by conducting interviews during the preseason.Assisted the camp director in leading information sessions for prospective families to education on the camp program.

Jamaica, Queens

Taught daily lessons to a second grade class in an inclusion co-taught education classroom.Wrote daily lesson plans that correlated with second grade learning standards and Responsive Classroom techniquesCollaborated with special education co-teacher and other professionals to meet student’s individualized education goals.Communicated frequently with families and other stakeholders to inform student progress.

Bronx, Ny

Taught second grade to twenty-five learners in a general education classroom.Evaluated and tracked student progress and used data to make decisions on further curriculum.Wrote daily lesson plans that support student learning for reading, writing, math, science and social studies.Collaborated with teachers on the team level to plan second grade lessons that connected with second grade Common Core Standards

Briarcliff Manor, Ny

Collaborated with two fifth grade teachers to achieve student objectives in the classroom.Managed and conducted whole-class and small group instruction with general and special education students.Maintained classroom management and taught the curriculum as a substitute teacher through multiple grade levels in the building.

Bachelor'S Degree, Childhood Education

Activities and Societies: Alpha Phi Omega

Education record