As an Operations Analyst at Ocean Network Express, a leading global container shipping company, I apply my analytical, communication, and customer service skills to support the key accounts team and ensure the smooth delivery of our services. I have 1.5+ years of experience in this role, and I enjoy the challenge and diversity of working in the logistics and transportation industry.Before joining Ocean Network Express, I was a Registered Dental Hygienist for 3.5+ years, providing quality oral care and education to patients of different ages and backgrounds. I have a BBA in Business Administration and Management from the University of Iowa, and an AS in Dental Hygiene from the College of DuPage. I also hold certifications in Basic Life Support and Local Anesthesia, and I am a member of the American Dental Hygienists' Association. I am passionate about helping people and improving their well-being, whether it is through dental hygiene or logistics solutions.