Jessica Jacobs Email & Phone Number

3 Keys Consulting is focused on helping organizations and teams evolve to the next level. We are dedicated to elevating organizations and their people to greatness

Empowering leaders and top talent to navigate the tides of change and transition by discovering and leveraging their strengths.

Nashua, New Hampshire, US

Basking Ridge, NJ, US

• Raised the bar on leadership through the transformation of Verizon’s Performance Management strategy, impacting 150,000 employees.
• Tailored to the growth goals of the enterprise and business areas, and aligned with a diverse, equitable, and inclusive culture.
• Implemented change management strategies and plans that maximize buy-in and adoption across the firm, including the C-Suite.
• Established a cultural evolution for the masses that encodes transparency and trust between manager and employee through facilitating a culture of continuous feedback.
• Partnered with the Senior Vice President of Talent Management to create our talent philosophy, strategy, and ways of working to enhance transparency in the Talent Management function.
• Led a cross-functional team of 15 to build an internal webpage viewed by over 90,000 employees that empowers them to shape their careers, development and performance.

Basking Ridge, NJ, US

• Responsible for transformational enterprise-wide change projects and organizational interventions.
• Built a change governance process to equip the organization to better plan, execute, celebrate milestones, and identify key risks to adoption to enable us to iterate and re-prioritize as needed.
• 65% increase in leadership engagement and sponsorship
• 30% increase in employee buy-in
• Raised employee engagement by 40% by working across the enterprise to develop scalable, innovative change management strategies.
• Provided executive and team coaching with a focus on team effectiveness, strengths, leadership, 360 assessments, and change.

Basking Ridge, NJ, US

As a senior member of Organizational Effectiveness and Change Management Center of Excellence, Jessica is responsible for the strategy enablement of her clients by diagnosing current state, stakeholder alignment, future state design and development, transformation planning and change management/execution activities.

Basking Ridge, NJ, US

Responsible for building and delivering Change Execution services across Verizon’s diverse businesses. Specific roles include: Strategy- Build change architectures and implement best practices to increase commitment to the projects and the associated process changes. Culture Change - Collaborate with business leaders to better understand cultural dynamics.

• Highly valued business partner accountable for the coordinated management of multiple change projects from inception to completion directed toward organizational improvement targets.
• Closely monitor each stage of change projects and document residual effects of organizational changes/updates.
• Maintain continuous alignment of project scope with business objectives, and tender recommendations to modify project plans to enhance effectiveness toward the business result or strategic intent.
• Establish rapport and build consensus between constituencies to successfully resolve conflicts and promote advantageous employee development.
• Conceptualize and lead staff through visionary initiatives and strategic leadership methodologies, encouraging best practice in team communication and project planning to drive operational excellence.
• Coordinate communications for diverse employee populations.

New York, NY, US

• Positively resolved conflicts between staff spanning diverse levels of authority, and fostered a strong sense of teamwork and collaboration conducive to favorable exchanges amongst team.
• Evaluated organizational necessities and proposed applicable programs to strengthen the team as a whole.
• Proactively built and managed key business relationships with external vendors and internal partners ensuring success of current and future projects.Key Successes:Developed and implemented departmental paper reduction.

Post Graduate Certificate, Executive And Personal Coaching

Ms, Organizational Change Management

Ba, Public Policy, Urban Planning