WHO I AM: An accomplished, committed healthcare executive with extensive experience inoperations management; executive / multilevel team leadership, training, and development;human resources (HR); business development; regulatory compliance; and quality of careimprovement.WHAT I DO: Turn around struggling healthcare operations by dramatically reducing employee turnover, containing costs, promoting effective utilization of resources, improving communication, maintaining impeccable standards, and enhancing the quality of care.HOW I DO IT: I meet with corporate leaders to increase awareness of extraordinary versus ordinary (or even toxic) cultures, training and inspiring them to bolster employee engagement and trust. This positive culture change at once increases employee retention and reducesdependence on staffing agencies, producing happy, loyal employees who attract new talent.Quality goes up, with contented staff providing better patient care. I also encourage staff to spend more one-on-one time with patients, helping to address their needs more quickly which in turn leads to better patient outcomes and improved facility ratings.HONORS & RECOGNITION: I have won the National Bronze Award from the American Health Care Association three times and maintain a track record of operational financial stability andmanagement best practices.I have developed more than 20 executive directors in the state of Iowa and helped launch PCCprograms in over 10 facilities.✦ Operational Excellence✦ Multisite Operations✦ Strategic Planning✦ Staffing & Recruitment✦ Corporate Culture Change✦ Employee Engagement✦ Executive Onboarding✦ Startup Operations✦ Human Resource (HR) Management ✦ Staff Management✦ Training & Development✦ Strategic Marketing✦ Performance Optimization✦ Budgeting & Financials✦ Quality Assurance (QA)✦ Regulatory Compliance✦ Long-Term Care✦ Community Residences / Relations✦ Hospitals / Medical Centers