Jessica Noffz Email & Phone Number

Cottonwood Heights, Draper, Holladay, Sandy, And South Jordan

•Manage the daily operations for five Orangetheory Fitness studio locations (Cottonwood Heights, Draper, Holladay, Sandy, and South Jordan)•Recruit, train, and schedule all new employees and continue training throughout employment•Develop Studio Managers through leadership training, developing high energy culture, and providing highest level of customer service•Conduct monthly audits of each studio, implementing business objectives to increase sales and studio KPI's•Promote studio events, community involvement, and using OTF tools for effective outreach

Cottonwood Heights, Draper, Holladay, Sandy, & South Jordan

•Manage the daily operations for five Orangetheory Fitness studio locations (Cottonwood Heights, Draper, Holladay, Sandy, and South Jordan)•Recruit, train, and schedule all new employees and continue training throughout employment•Develop Studio Managers through leadership training, developing high energy culture, and providing highest level of customer service•Conduct monthly audits of each studio, implementing business objectives to increase sales and studio KPI's•Promote studio events, community involvement, and using OTF tools for effective outreach

Cottonwood Heights, Sandy, Draper, South Jordan

Utah

• Managed the daily operations of the store while leading a team to represent the brand in a pleasant and professional manner• Supervised employees in preparing personal development plans, leading to increased employee awareness and competence• Exceeded KPI goals, maintained high conversion, and attained monthly goals• Awarded #1 store in United States of having highest customer satisfaction 2015 and 2016• Implemented customer focused strategies to address rising challenges in retail trends• Developed relationships with new and current customers, resulting in increase of sales• Demonstrated superior customer service skills, resulting in life-long customers

• Developed specific goals for each employee, and measured success through monthly one-on-one meetings, ongoing trainings, and various store activities to ensure success and progress• Implemented customer-focused projects, resulting in increased personal interaction with customers• Drove business to meet specific goals, and actively seek marketing opportunities for store

Bachelor Of Science (B.S.), Communication

Activities and Societies: Emphasis in Public Relations

General Studies