Jessica Montgomery Email & Phone Number

• Guide a team as they execute the project process from study design through analysis and reporting, producing thorough, high-quality deliverables while achieving excellent financial results.
• Effectively perform the Lead Analyst role on a variety of projects.
• Direct multiple projects for myself and the team simultaneously, while ensuring they remain efficient, on schedule and within budget.
• Apply solid business understanding to deliver actionable, impactful findings to clients.
• Develop client rapport and manage expectations through communications that develop trust and build strong relationships.
• Collaborate with Business Developers by assisting in the proposal and bid process.

San Francisco

• Produced thought-provoking quarterly Advisory reports and Spotlights for clients within the Customer Experience and Commerce (CXC) research channel as well as contributed to the reports for Endpoint & IoT and.
• Leveraged practitioner expertise to Voice of the Customer coverage in the CXC research channel
• Responded to client inquiries regarding all deliverables for VoCUL (Voice of the Connected User Landscape), the consumer quantitative survey research product
• Collaborated with Research Vice President, Data Operations team and industry analysts to refine VoCUL survey instruments and client deliverables, including crosstabs and presentations
• Worked directly with the Chief Research Officer and the General Managers of VoCUL and VotE (Voice of the Enterprise) to create policy and process to enable all 451 Analysts to better leverage internal data

San Francisco

• Partnered with the VP and President to develop, execute, and monitor performance of diverse cross-functional initiatives
• Performed initial project design, oversaw setup, data collection and processing, analytics, and then communicated findings and recommendations
• Converted complex analyses into real world solutions, shared insights and implications in actionable solutions directly with clients

San Francisco Bay Area

• Worked directly with upper management to develop research designs and metrics, such as building questionnaire structure, how to reach a representative sample of our target audience, and execute appropriate methodology
• Generated and delivered results as PowerPoints, tabulations and discussions to assist stakeholders in gaining insights to increase their competitive advantage in the marketplace
• Analyzed data to inform actionable solutions for domestic and international clients in fields ranging from banking to mobile apps
• Collaborated with team members and clients to synthesize results that will fulfill the company’s business objectives and goals

San Francisco

• Collaborated with team members to conduct research, design, fielding, and analysis, then prepare reports and presentations
• Coordinated efforts between clients and in-house team of programmers, translators, statisticians, project managers and other employees to ensure consistency between languages and cultures
• Analyzed data to recommend research results to clients for advertising and product development, which they would then distribute to appropriate departments

• Assisted multiple organizations with research and administrative tasks
• Designed qualitative surveys, moderated group discussions and individual interviews, and analyzed results of focus groups to inform brand and logo decisions

Eugene, Oregon

• Designed lesson plans and taught the weekly course
• Introduced students to language and cultural aspects of Germany
• Connected students with study resources

Eugene, Oregon

• Organized all participant logistics and conducted experiments to evaluate social perceptions
• Contributed feedback to improve study result presentations
• Brainstormed with other researchers and the department head to devise new methods for future studies

Eugene, Oregon

• Planned a university course combining Psychology and Human Physiology
• Designed and enacted campaigns to draw students to social and academic programs
• Mediated conflicts and resolved problems utilizing facilitative mediation techniques

Cologne, Germany

• Researched advertisements for multinational and domestic clients
• Participated in briefing and analysis meetings for projects and clients
• Wrote discussion protocols and compiled materials for company presentations
• Reviewed and monitored individual interviews and focus groups regarding consumer behavior and opinions
• Utilized software to analyze social media sites to determine the scope of political campaigns
• Collaborated with Vice President of the USA office to improve the English version of their website