Jessica Shafer

Jessica Shafer Email and Phone Number

Strategic Leader in High-Impact Initiatives and Change Management | Simplifying Complex Processes and Achieving Large-Scale Outcomes @ UnitedHealthcare
minnetonka, minnesota, united states
Jessica Shafer's Location
Minneapolis, Minnesota, United States, United States
Jessica Shafer's Contact Details

Jessica Shafer personal email

About Jessica Shafer

Dedicated and articulate healthcare leader with experience in strategic planning, driving transformative change, and leading high-performing teams to achieve large-scale, strategic outcomes. Specializing in simplifying complex processes, executing innovative initiatives, and delivering impactful and measurable results in matrixed environments.

Jessica Shafer's Current Company Details
UnitedHealthcare

Unitedhealthcare

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Strategic Leader in High-Impact Initiatives and Change Management | Simplifying Complex Processes and Achieving Large-Scale Outcomes
minnetonka, minnesota, united states
Website:
uhc.com
Employees:
3757
Jessica Shafer Work Experience Details
  • Unitedhealthcare
    Sr. Director, Strategic Initiatives, Martech Evolution Integration
    Unitedhealthcare 2023 - Present
    Brought on to lead a major enterprise transformation project, managing a $17M budget and 50+ resources to integrate the Adobe Experience Platform and enhance data-driven marketing. Leading strategic planning, stakeholder collaboration, and change management to drive growth and competitiveness.
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  • Unitedhealthcare
    Sr. Director, Strategic Marketing Initiatives
    Unitedhealthcare 2022 - 2023
    Established a new channel strategy team and developed a member communications governance strategy, improving efficiency and team performance. Partnered with senior leaders to implement new marketing technologies, streamline processes, and secure funding for critical projects.
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  • Unitedhealthcare
    Director Of Marketing
    Unitedhealthcare 2020 - 2022
    Led the Marketing Data Team, overseeing campaign data support and developing marketing strategies to improve member engagement and conversion rates. Collaborated with senior leadership to implement shared standards for member experience and operational efficiency.
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  • Unitedhealthcare
    Sr. Marketing Manager
    Unitedhealthcare 2019 - 2020
    Reduced timelines and improved processes by overseeing the creation of new organizational workflows and launching a digital product marketing channel. Designed a member-centric communications governance model to enhance communication effectiveness and increase medical savings.
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  • Unitedhealth Group
    Project Management Consultant (Via Concord Usa)
    Unitedhealth Group 2017 - 2019
    Developed a strategic marketing plan for Rally, contributing to a 2.8M member registration goal. Executed a multi-channel marketing plan, supporting 5M members, and streamlined operations to enhance team productivity and efficiency.
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  • Anthem, Inc.
    Sr. Business Change Advisor
    Anthem, Inc. 2016 - 2017
    Greater Minneapolis-St. Paul Area
    Supported the Chief of Staff with status reporting and executive-level deliverables. Organized network activities, initiated process improvements, and documented standard operating procedures to improve role clarity and operational effectiveness.
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  • Anthem, Inc.
    Project Coordinator (Via Project Consulting Group)
    Anthem, Inc. 2015 - 2016
    Developed and managed the external vendor management process, led process improvement initiatives for the PMO, and coordinated project activities, including budget reporting and resource allocation, ensuring project transparency and efficiency.
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  • Mdi Achieve
    Implementation Project Manager
    Mdi Achieve 2011 - Feb 2015
    Managed the implementation of a new company-wide project management and payroll system, leading over 50 projects with varying budgets and managing up to 25 projects at a time. Implemented EHR solutions for single facilities to 70+ care-setting providers, providing leadership and mentoring to company resources.
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  • Optumhealth
    Supervisor, Segment Operations
    Optumhealth Oct 2007 - Jan 2012
    Responsible for leading a team of five individuals dedicated to managing the flow of employees throughout OptumHealth, overseeing onboarding, termination, and software and hardware management for all employees.
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Jessica Shafer Skills

Sdlc Leadership Process Improvement Management Program Management Healthcare Information Technology Business Analysis Healthcare Project Management Six Sigma Ehr Business Operations Business Process Improvement Visio Quality Assurance Software Documentation Customer Service Cross Functional Team Leadership Software Implementation Software Project Management Vendor Management Crm Change Management Sharepoint Training Business Process

Jessica Shafer Education Details

Frequently Asked Questions about Jessica Shafer

What company does Jessica Shafer work for?

Jessica Shafer works for Unitedhealthcare

What is Jessica Shafer's role at the current company?

Jessica Shafer's current role is Strategic Leader in High-Impact Initiatives and Change Management | Simplifying Complex Processes and Achieving Large-Scale Outcomes.

What is Jessica Shafer's email address?

Jessica Shafer's email address is jb****@****ail.com

What schools did Jessica Shafer attend?

Jessica Shafer attended Capella University, St. Catherine University, Capella University, St. Catherine University.

What are some of Jessica Shafer's interests?

Jessica Shafer has interest in Six Sigma, Social Services, Process Improvement, Poverty Alleviation, Human Rights, Organizational Change, Arts And Culture.

What skills is Jessica Shafer known for?

Jessica Shafer has skills like Sdlc, Leadership, Process Improvement, Management, Program Management, Healthcare Information Technology, Business Analysis, Healthcare, Project Management, Six Sigma, Ehr, Business Operations.

Who are Jessica Shafer's colleagues?

Jessica Shafer's colleagues are Marissa Murphy, Adrianne Plasencia, Britta Olson, Shrenik Gadagkar, Mph, Stacey Marmolejos, Erica Wessel, Dado Drame.

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