Jessica Murillo

Jessica Murillo Email and Phone Number

Vice President and COO, IBM Technology Lifecycle Services, Board of Directors @ IBM
Jessica Murillo's Location
Round Rock, Texas, United States, United States
Jessica Murillo's Contact Details

Jessica Murillo personal email

n/a
About Jessica Murillo

Results driven leader with a proven track record of building global capabilities to drive innovation.

Jessica Murillo's Current Company Details
IBM

Ibm

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Vice President and COO, IBM Technology Lifecycle Services, Board of Directors
Jessica Murillo Work Experience Details
  • Ibm
    Vice President And Chief Operating Officer, Ibm Technology Lifecycle Services
    Ibm Sep 2024 - Present
    Armonk, New York, Ny, Us
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  • Ibm
    Vice President And Delivery Practice Leader
    Ibm Apr 2022 - Oct 2024
    Armonk, New York, Ny, Us
    Final mile of support delivering on-site field service for IBM and partner servers, storage, and networking equipment.
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  • Ibm
    Vice President, Client Experience And Ww Power Support
    Ibm Mar 2018 - Apr 2024
    Armonk, New York, Ny, Us
    Developed the instrumentation and deployment of client-centric culture for IBM's Infrastructure business unit. Delivered leading Net Promoter Score (NPS) performance, employee activation, and transformation across Sales, Support, Services, Development, and Offerings. Led WW team focused on resolving complex Power server hardware and software issues. Modernized and transformed our support delivery infrastructure to improve customer experience and employee engagement.
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  • Ibm
    Vice President, Open Systems Development
    Ibm Jun 2017 - Mar 2018
    Armonk, New York, Ny, Us
    Led a broad set of software development teams including IBM's Linux Technology Center specializing in Linux, collaborative software development, virtualization, containers, cloud computing, and next generation workload solutions across IBM’s POWER and IBM Z servers. The Open Systems Development organization is a world-wide team that is distributed across Australia, Brazil, China, France, Germany, India, and the United States.
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  • The Linux Foundation
    Board Of Directors
    The Linux Foundation Jun 2017 - Present
    San Francisco, Ca, Us
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  • Ibm
    Vice President Strategy
    Ibm Dec 2014 - Apr 2017
    Armonk, New York, Ny, Us
    Collaborate with our clients and across IBM to define and deliver IT infrastructure focused on enabling our clients to transform to digital businesses. This includes enabling clients' accelerated adoption of Cloud and Analytics to increase their agility and ability to deliver.
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  • Ibm
    Vice President, Cloud And Openstack Engineering
    Ibm Jan 2012 - Nov 2014
    Armonk, New York, Ny, Us
    Led the development and delivery of IBM's Cloud strategy and product portfolio to enable clients to drive to the next generation of automation in their data centers. I was responsible for delivering IBM's enterprise ready OpenStack offerings to automate infrastructure in Hybrid Cloud environments.
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  • Ibm
    Director Of Software Product Management
    Ibm Jan 2010 - Dec 2011
    Armonk, New York, Ny, Us
    Developed IBM's strategy focused on broadening IBM's Software portfolio and investments. Special focus on integrated solutions including cloud, analytics, storage, security, and high availability.
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  • Ibm
    Director Unix Development
    Ibm Aug 2007 - Dec 2009
    Armonk, New York, Ny, Us
    Led a global engineering team to deliver IBM's enterprise UNIX operating system, PowerHA high availability solution, and Virtual IO Server (VIOS).
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  • Ibm
    Program Director Ibm Linux Technology Center
    Ibm 2003 - 2007
    Armonk, New York, Ny, Us
    Core team member of the Linux Technology Leadership team responsible for building one of the industry’s most diverse open source development teams which today supports a multi-billion dollar hardware, software and services business. Individual responsibilities included leadership of 100+ individual contributors worldwide focusing on key technology areas such as the Linux kernel, RAS, Security, Virtualization, Power, and x86 enablement. Led organizational efforts to attract, develop and retain top talent with focus on diversity and mentoring.
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  • Ibm
    Unix Development
    Ibm 1993 - 2003
    Armonk, New York, Ny, Us
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Jessica Murillo Skills

Cisco Technologies Vpn Troubleshooting Technical Support Cisco Routers Active Directory Cisco Asa Cisco Ios Ipsec Virtual Private Network Windows Server Cisco Systems Products Software Installation Ccna Java Integration Windows Networking Internet Protocol Suite Leadership Coaching Security Network Security Information Technology Team Leadership Aix Software Development Cloud Computing Enterprise Software Linux High Availability Enterprise Architecture Data Center Storage Servers Solution Architecture Virtualization Unix Storage Area Networks It Strategy Strategy Saas Product Management Rational Team Concert Business Intelligence Infrastructure Shell Scripting Agile Methodologies Distributed Systems Software Project Management Operating Systems Cmvc Open Source Software Engineering Soa It Service Management Business Development It Management Disaster Recovery Java Enterprise Edition Db2 Perl Websphere Application Server Computer Security Solaris Websphere Unix Shell Scripting Tcp/ip Sql Eclipse Architecture Business Strategy Openstack Agile Application Development

Jessica Murillo Education Details

  • St.Edward'S University
    St.Edward'S University
    Telecommunications & Computer Systems
  • Texas State University
    Texas State University
    Computer Science

Frequently Asked Questions about Jessica Murillo

What company does Jessica Murillo work for?

Jessica Murillo works for Ibm

What is Jessica Murillo's role at the current company?

Jessica Murillo's current role is Vice President and COO, IBM Technology Lifecycle Services, Board of Directors.

What is Jessica Murillo's email address?

Jessica Murillo's email address is jmurillo@us.ibm

What schools did Jessica Murillo attend?

Jessica Murillo attended St.edward's University, Texas State University.

What skills is Jessica Murillo known for?

Jessica Murillo has skills like Cisco Technologies, Vpn, Troubleshooting, Technical Support, Cisco Routers, Active Directory, Cisco Asa, Cisco Ios, Ipsec, Virtual Private Network, Windows Server, Cisco Systems Products.

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