Senior Program Manager, Design
CurrentPartnering with and supporting a team of 23 designers and 6 design leaders to improve operational excellence, team culture, and product output.
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@email.wsu.edu
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Jessica Cox is listed as Senior Program Manager | Design Operations at SimplePractice, based in Seattle, Washington, United States. AeroLeads shows a work email signal at email.wsu.edu and a matched LinkedIn profile for Jessica Cox.
Jessica Cox previously worked as Senior Program Manager, Design at Simplepractice and Design Program Manager at Meta. Jessica Cox holds Bachelor’S Degree, Communication & Public Affairs from California State University, Chico.
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Tech professional with 9 years of program management and early career recruiting experience - with a strong emphasis in design, internship programming, mentorship and career development, and fostering process improvements throughout these initiatives. An enthusiastic and empathetic problem solver and advocate for people and teams who are looking to be more intentional and effective in their day to day work. I'm a relationship builder and an active listener, which helps me to identify and partner to find and execute on solutions quickly.Starting and developing my career in the early career recruiting space helped me to identify and nurture the talent and potential in people. Moving into design operations helped me to fine tune and transition those skills from building organizations and teams to helping teams build and ship great UX design and, ultimately, great products and experiences for our users.
Listed skills include Public Speaking, Leadership, Customer Service, Social Media, and 19 others.
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Santa Monica, California, Us
Partnering with and supporting a team of 23 designers and 6 design leaders to improve operational excellence, team culture, and product output.
Menlo Park, Ca, Us
Design Program Manager (DPM) for the Business Integrity Design Team. [DPMs focus on initiatives that help the design organization run smoothly by identifying problems, building out operations and processes, and ultimately allow for designers to focus on their main skill-set, design.]- Drove team rituals including running team meetings, design critiques, retrospectives and design scoping exercises. - Led communications and established milestones for design projects and initiatives; including design documentation, cross company design initiatives, collaboration and future focused strategy development work.- Managed process, templates, sign ups, prep and facilitation of all UX design reviews for the Business Integrity design organization. This included 3 layers of reviews in which our 6 core product teams brought essential work to design directors and VPs for visibility, alignment and support as teams prepped for key product launches.- Produced and co-authored a quarterly case study highlighting the complex product work of our UX design teams. - Led a core team of 15 (expanded team of 28) through the Meta Rebrand process for the Business Integrity organization, guiding our designers and engineers to audit and ship updated visual and written branding.- Built trust and relationships to best proactively assess risk, understand pain points, raise flags, problem solve and resolve issues before they became roadblocks for the broader teams (managing up to senior leadership).- Led education work stream for Meta’s 2022 Design Summit, which included leading Content Designers, Product Designers and UX Researchers through curriculum development for 66 underrepresented student participants.- Experienced with operating in a highly ambiguous environment with shifting timelines, dependencies, stakeholders and timezones, all while managing a high volume of work.
University Recruiting for Content Design + Product Design (Ads & Business Platforms, Central Products, Instagram + FBU for Design).Building the future of the design organization at Meta via direct hiring and by spearheading the customization of additional intern programming and performance related process improvements with a focus on diversity, equity and inclusion.- Program management: Co-lead for our annual Design Summit, owner and advocate of content design internship program, spearheading design diversity hiring initiatives, co-lead of IC4 hiring absorption process, 2022 FBU for Design.- Key project work: Recruiting change champion (2018 - 2021), weekly business lead communications, recruiter in a box toolkit, improved evaluation criteria and team allocation process, creation of candidate and client facing resources.
Led the University Recruiting (UR) efforts for Facebook's Rotational Product Management (RPM) Program - 2019 cohort, including: - Management and partnership of diversity organizations relationships- Consideration process for internal applicants- Sourcing applicants and leading interview batch days - Planning and facilitating multi location dinner events for our candidates with offers and closing all UR candidates
- Conducted analysis of school engagement and metrics and leveraged this data to receive key client group support in building, owning and executing on University strategy for Data Science for Americas West.- Built and sustained long-term relationships with universities, administrators, and student run organizations to build top of funnel pipeline and promote a consistent and strong campus branding.- Partnered with leadership to build out an expanded diversity strategy, implement intern program improvements and spearheaded a diversity focused road show (still remains a primary sourcing strategy for diversity hiring).- Created and managed the interview preparation documents, scripts, testing content, and process for analytics team and trained new employees on best practices and delivery of content.- Managed high volume of intern and new grad hiring which included: sourcing, screening, interview process management, referral ownership, building candidate relationships and recruiting hand o for oer extensions.
San Jose, Ca, Us
As the program manager for the University Relations team, I was responsible for leading and building out various programs, including: international internship program, various training and workshop sessions, and mentorship initiatives.Intern Program Management:- Designed and managed Brocade's international internship program. Responsibilities included: supporting overall talent strategy, planning weekly social/educational events, maintaining and nurturing the working relationships of all key stakeholder, and managing all related logistics.- Conducted all intern exit interviews and analyzed workforce data to assess program ROI and drive strategic workforce decisions and targeted universities effort. - Drove cost effective spending practices by managing subsets of the overall University Relations budget.- Partnered with Legal, HRBPs, Compensation and Global Mobility to drive best practices, implement international program standards, and ensure a smooth experience for internal and external customers.Training, Workshops and Mentorship Initiatives:- Planned and executed numerous workshops for critical internal and external customers addressing recruiting best practices, management/candidate expectations, and career development.- Spearheaded external mentorship programs between Brocade employees and university students.
San Jose, Ca, Us
As the lead University Recruiter for all departments and business groups, I successfully partnered with hiring managers, executive leadership and university partners to fill talent needs of the organization. My key responsibilities included the following: - Full life cycle recruiting of technical and non-technical intern and new graduate roles, which included: sourcing, screening, interviewing, compensation recommendations and offer negotiation.- Produced yearly recruiting calendar, coordinated/attended career fairs and national conferences & led recruiting initiatives at other ad hoc events.- Participated in university and community partner panel discussions and speaking engagements as a source of recruiting and career transition knowledge.- Built and sustained long-term relationships with universities, administrations, and student run organizations.- Actively collaborated with DEI team to execute on yearly strategy to attract and build a more diverse talent pipeline and expand employer brand.- Worked in partnership with the Digital Marketing team to develop and increase University Recruitment presence and employer brand on social media.- Acted as team lead by training, managing and mentoring 2 full-time employees and a full-time summer intern.- Interfaced with hiring managers, financial analysts, and executives to solidify and receive full approval of proposed hiring plan for all University headcount for the next fiscal year.
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Jessica Cox works for SimplePractice.
Jessica Cox is listed as Senior Program Manager | Design Operations at SimplePractice.
AeroLeads has found 1 work email signal at @email.wsu.edu for Jessica Cox at SimplePractice.
Jessica Cox is based in Seattle, Washington, United States while working with SimplePractice.
Jessica Cox has worked for Simplepractice, Meta, Facebook, and Brocade.
You can use AeroLeads to view verified contact signals for Jessica Cox at SimplePractice, including work email, phone, and LinkedIn data when available.
Jessica Cox holds Bachelor’S Degree, Communication & Public Affairs from California State University, Chico.
Jessica Cox is listed with skills including Public Speaking, Leadership, Customer Service, Social Media, Microsoft Office, Marketing Communications, Social Media Marketing, and Program Management.
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