Jessica N. Hood, Cdp®

Jessica N. Hood, Cdp® Email and Phone Number

Human Resources Leader | DEIB Practitioner | People Are My Passion @ Novant Health
Jessica N. Hood, Cdp®'s Location
Charlotte, North Carolina, United States, United States
Jessica N. Hood, Cdp®'s Contact Details

Jessica N. Hood, Cdp® personal email

About Jessica N. Hood, Cdp®

Jessica N. Hood, Cdp® is a Human Resources Leader | DEIB Practitioner | People Are My Passion at Novant Health. She possess expertise in team building, recruiting, performance management, coaching, banking and 16 more skills. Colleagues describe her as "I have had the pleasure of knowing Jessica for several years. Her professionalism, work ethic, and problem solving skills are world class and she has a great personality to match! I had the pleasure of working with her at a previous employer we both worked for. She was a fantastic manager of people as she went above and beyond to recruit, retain, and develop top talent. She also helped significantly contribute to the bottom line while delivering top notch customer service. I would be excited to be able to work with Jessica again in the future, as hers is very bright!" and "In the current climate of the job market, receiving a call from a recruiter about an open position seems to be almost a guarantee. The quality of that person and their ability to understand, communicate, and deliver on what you are looking for as a job seeker is what is not guaranteed. I am here to tell you from my personal experience with Jessica that everything from initial introduction all the way through the hiring process you will be dealing with an ABSOLUTE professional. Her ability to capture the combination of who you are as a person, the vision of what you are looking for in a job and employer, and match you with her business client's requirements are parallel to no other. On top of all the aforementioned soft-skills, Jessica's communication and seemingly neverending availability are two things that are VERY impressive to me. As a Project Manager myself, I can appreciate how she managed to make what was undoubtedly extra effort seem like just another part of her job. Jessica is rarity in her industry, and this is something you will discover for yourself right from the very first conversation with her. I HIGHLY recommend Jessica for any and all of your talent solution needs, whether job seeker or employer."

Jessica N. Hood, Cdp®'s Current Company Details
Novant Health

Novant Health

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Human Resources Leader | DEIB Practitioner | People Are My Passion
Jessica N. Hood, Cdp® Work Experience Details
  • Novant Health
    Senior Director, Human Resources Business Partner
    Novant Health Dec 2024 - Present
    Charlotte, Nc, Us
  • Novant Health
    Director, Talent Acquisition
    Novant Health May 2022 - Dec 2024
    Charlotte, Nc, Us
  • Novant Health
    Interim Vice President, Talent Acquisition
    Novant Health Jun 2023 - Mar 2024
    Charlotte, Nc, Us
  • Chief
    Member
    Chief Mar 2024 - Present
    New York, Ny, Us
  • Bayada Home Health Care
    Director, Enterprise Office Talent Acquisition
    Bayada Home Health Care Nov 2020 - May 2022
    Pennsauken Township, New Jersey, Us
  • Bayada Home Health Care
    Director, Talent Acquisition - Southeast/West
    Bayada Home Health Care Oct 2019 - Nov 2020
    Pennsauken Township, New Jersey, Us
  • Bayada Home Health Care
    Manager, Talent Acquisition - Southeast/West
    Bayada Home Health Care Apr 2018 - Oct 2019
    Pennsauken Township, New Jersey, Us
  • Vaco
    Director Of Client Partnership - Recruiting Operations
    Vaco Jan 2017 - Apr 2018
    Brentwood, Tennessee, Us
    Vaco Charlotte partners with clients to identify qualified candidates for difficult-to-fill positions. We are a family of 35 offices marrying consultants and career driven candidates in the areas of finance, accounting, technology and administration with the right companies. Finding the right personality in a new hire is just as important as finding the right combination of skills and experience. Vaco gets it; we’re pretty choosy about who we bring into the Vaco Nation, too. Our team of amazing recruiters takes the time to know candidates beyond the resume and understand our clients’ work culture as well as our own. That means we can deliver a short list of people who are not just ready to do the job; they’re ready to make things better. We’ll help you find the right person for the right team.
  • Vaco
    Operations Recruiting Manager
    Vaco Aug 2015 - Dec 2016
    Brentwood, Tennessee, Us
    • Identifies and secures new and existing client relationships via phone, email, in‐person meetings,and other methods.  • Markets services to fulfill human capital needs for contract and direct‐hire positions withinoperations, accounting and finance.• Sources, interviews, and recruits qualified talent to fulfill job orders.• Achieves established sales and performance goals  • Consults hiring managers in the selection process• Manages open job orders from intake to fulfillment.• Collaborates with teammates to fill open positions and cross‐sell other lines of business• Markets candidates for open positions and to win new business.
  • Fifth Third Bank
    Retail Personal Banker
    Fifth Third Bank Mar 2013 - May 2015
    Cincinnati, Ohio, Us
    • Direct sales position with warm and cold calling daily.• Develop and maintain relationships with our clients modeling the one bank philosophy.• Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment.• Oversee the complete consumer loan process following approved guidelines.• Consistently meet or exceed brokerage referral goals as set by Bancorp.• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.• Created strategies to develop and expand sales of services to existing customer which resulted in a 10% increase in annual revenue.
  • Fifth Third Bank
    Customer Service Manager
    Fifth Third Bank Dec 2011 - Feb 2013
    Cincinnati, Ohio, Us
    • Participate in the selection, on-boarding and training of new employees by actively seeking, screening, referring and coaching new talent based on the characteristics and expectations of the Financial Center Manager and Fifth Third Bank.• Solely responsible for risk and operational excellence in the financial center, as well as completing the financial center audit monthly.• Direct and delegate the activities of the Customer Service Representatives and Financial Service Representatives to ensure professional, timely and proficient service.• Develop the Customer Service Representatives and Financial Service Representatives through training, and coaching for premier delivery of customer care. • Promote good customer relations by consistently providing premier customer satisfaction; develop and maintain rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems.• Evaluate Customer Service Representatives' and Financial Service Representatives' performance continuously, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process.

Jessica N. Hood, Cdp® Skills

Team Building Recruiting Performance Management Coaching Banking Customer Experience Loans Customer Service Time Management Team Leadership Retail Banking Relationship Management Management Leadership Credit Analysis Hiring Credit Sales Consumer Lending Microsoft Office Training

Jessica N. Hood, Cdp® Education Details

  • Texas Southern University
    Texas Southern University
    Marketing
  • Bethune-Cookman University
    Bethune-Cookman University

Frequently Asked Questions about Jessica N. Hood, Cdp®

What company does Jessica N. Hood, Cdp® work for?

Jessica N. Hood, Cdp® works for Novant Health

What is Jessica N. Hood, Cdp®'s role at the current company?

Jessica N. Hood, Cdp®'s current role is Human Resources Leader | DEIB Practitioner | People Are My Passion.

What is Jessica N. Hood, Cdp®'s email address?

Jessica N. Hood, Cdp®'s email address is je****@****hoo.com

What schools did Jessica N. Hood, Cdp® attend?

Jessica N. Hood, Cdp® attended Texas Southern University, Bethune-Cookman University.

What skills is Jessica N. Hood, Cdp® known for?

Jessica N. Hood, Cdp® has skills like Team Building, Recruiting, Performance Management, Coaching, Banking, Customer Experience, Loans, Customer Service, Time Management, Team Leadership, Retail Banking, Relationship Management.

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