Jessica Nieves Email & Phone Number

Seattle, Washington, United States

Leads a team of 6 that oversees PR, digital marketing, advertising, and internal communication. Established a crisis communication team, guidelines, and training. King County Library System is one of the largest library systems in the world with 50 locations and serving 1.6 million people.

Seattle, Washington, United States

Seattle, Washington, United States

A member of the organization’s top management team. Led the budget process, set priorities, and managed staff for communications, marketing, and fundraising. Oversaw public relations including media relationships, social media, e-mail marketing, SMS outreach, and editorial calendars. Supervised 5 team members and a network of vendor relationships.• Developed the organization's first integrated communications and marketing plan resulting in an 82% increase in donors, 51% increase in revenue, 114% increase in web visits, and a 21% increase in jobs placed through a workforce program.• Led media relationships, resulting in media coverage across English and Spanish news outlets. • Developed a crisis communications plan and formed a crisis management team.• Spearheaded an integrated multi-channel marketing campaign including owned media with The Seattle Times resulting in the largest end-of-year giving campaign in 25+ years.• Implemented workflows to review and proofread content.• Recruited staff, led training workshops, oversaw employee evaluations, and managed implementation of work plans with goals that aligned with the strategic plan.

Seattle, Washington

Developed and led a multi-channel fundraising campaign for a State-wide refugee and immigrant rights organization. Supervised 2 team members and contract workers.• Pioneered an segmented marketing plan across email, social media, Facebook ads, web, and phone outreach, increasing the donor retention rate from 35% to 46%.

Seattle, Wa

Collaborated with the communications team to run a multi-channel campaign that raised over $3.4 million to champion Washington State public schools. Supervised 1 team member. • Developed segmented email engagement funnels, reduced the number of lapsed donors by 46%, and grew the number of campaign donors by 77%.

Phoenix, Arizona Area

Managed staff training and reporting for government-awarded grants for an organization advancing Latino immigrants. Within the first two months of hire, resolved three findings from a previous audit and improved the organization’s grant standing. Developed and implemented staff training on grant reporting requirements.

Phoenix, Arizona

Curated all communications, including social media, a WordPress website, email, and print. Supervised 3 team members and 15+ volunteers.• Developed an integrated marketing strategy across social media, web, e-mail, community outreach, and printed materials. • Managed and supported the launch of a new WordPress website. • Wrote digital content for social media, blogs, and e-newsletters. • Implemented brand guidelines across all channels of communications. • Increased open rates of e-newsletter by 12% through A/B testing.

Phoenix, Arizona Area

Supported the communications and fundraising goals of an organization headquartered in Nairobi, Kenya. Spearheaded event marketing at events and conferences across the US.• Created a social media content calendar that aligned with communication goals.• Supported competitor research and the revamp of the organization’s branding. • Coordinated the creation of inbound engagement funnels via Salesforce. • Copywriter for blog and social media posts.

Pasadena, California

Assisted with donation thank you letters, the conversion of the organization’s CRM, and coordinated events.

Washington D.C. Metro Area

Compiled research on the effects of child pornography legislation and assisted with the organization's first event fundraiser.

Washington D.C. Metro Area

Served as the project manager for a consulting team on South Sudan's agricultural development and exportation opportunities. Recruited stakeholders from the private, government and NGO sectors. Recruitment of stakeholders resulted in a $54 million partnership with USAID.

Couer D'Alene, Idaho

Assisted a private firm's founding attorney on criminal defense cases. Reviewed case discovery and provided copywriting for case briefs with trial strategy suggestions. Assisted with the interview of clients, case prep, and jury selection.

Master’S Degree, Masters Of Theology

Courses on cross-culture communications, leadership development, and conflict resolution.

Bachelors, Biblical Studies (Graduated With Honors)