Jessica M. Nix Email & Phone Number

Atlanta, GA, US

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Provide routine and complex administrative support to Deputy Director, two Branch Chiefs and branch teams. Responsible for maintaining calendars, scheduling complex meetings, preparing domestic and international travel updating various spreadsheets and databases, and providing technical assistance.

Greater Atlanta Area

Provide routine and complex administrative support to Deputy Director, two Branch Chiefs and branch teams. Responsible for maintaining calendars, scheduling complex meetings, preparing domestic and international travel updating various spreadsheets and databases, and providing technical assistance.

Greater Atlanta Area

• SUMMARYProvide project support to satisfy the overall objectives of the Stop Transmission of Polio (STOP) Program recruiting efforts.✤ PROBLEM (primary)Several areas of inefficient workflow, primary being applicants.
• improved reporting with more accurate numbers, percentages and general data
• reduction in time wasted researching applicants identity
• created additional layers of ad hoc reporting
• improved response time from 3 days to 1 hour for internal and external stakeholder requests
• greatly reduced the risk and exposure to hiring blacklisted applicants

Greater Atlanta Area

• SUMMARYProvided support to the Learning and Development team. Managed the day-to-day operations of the Learning Management System (LMS).✤ PROBLEMLMS not utilized in “best practice” mode. Module titles are confusing.
• due to the overall success of the logistic for Smith Driving, the team incorporated this method and shared this information with other trainers
• once the nomenclature was created in SharePoint it was more efficient to research using various sorting features to locate missing credits and/or rosters
• response time to inquiries improved from hours to minutes, this also reduced the number or emails about missing credits✤ SKILLSUtilized listening skills to understand the problems end users were experiencing.

Greater Atlanta Area

Utilizing Marketo (marketing automation), transform clients from traditional marketers to revenue marketers in an effort to show predictable, repeatable, and scalable revenue results

Greater Atlanta Area

• Colonial PipelineSupported Training Services Department, managing the day-to-day operations of the Learning Management System (LMS) and maintain confidentiality of revoked compliance certifications.AIO.
• Improved and streamlined the workflow process to manage resources for training logistics. ✔ Accomplishment: this process was adopted by the organization.
• Coordinated training logistics for 3-4 new distributors a week within various US markets - scheduled training classes by securing instructors, attendee registrations, rosters, and location of training
• Created the security protocol for the shipment of corporate electronic assetsAmerican College of Rheumatology Managed logistics for Writing Task Force by maintaining a system to ensure medical providers retain their.
• Researched and added references to the database ensuring permissions and rights were properly secured
• Administered assessments to medical providers via training website

Greater Atlanta Area

• Assisted Project Managers with implementations ranging from routine to complex activities ensuring completion of 5-phase implementation process converting payroll files to new payroll system.
• Set up and consulted on security controls for payroll database access to ensure appropriate access levels for each client’s specific needs
• Updated client’s quarterly taxes until the end of implementation and corrected any discrepancies
• Updated MS Project with current project status at each phase of implementation
• Trained clients on various websites for use by employees to manage self-service option
• Scheduled one on one meetings with Project Managers and Senior VP and in some cases clients

Greater Atlanta Area

• Supported Senior VP of Sales, Director of Marketing and 7 Point of Sale Specialists. Monitored $1.5M marketing budget for major account
• Managed multiple marketing budgets; updated and accrued funds, processed invoices, resolved accounting discrepancies, researched marketing results, tracked incentive payout
• Reviewed SOWs to ensure defined deliverables are accurately captured (dollars, time, conditions)
• Partnered with accounting and finance to ensure marketing dollars were allocated per master contract agreement
• Analyzed trends to determine level of success for marketing campaigns; produced reports, summaries and recommendations based on response rates

Greater Atlanta Area

• Supported Senior Vice President of Sales and team of 28 by providing advanced office management and administrative support to ensure increased productivity of the sales team.
• Responsible for making travel arrangements; processing and reconciling expense reports; tracking and processing 10-20 weekly departmental and office invoices; maintaining monthly P&L reports; managing day-to-day.

Greater Atlanta Area

Supported a team of 5 executives and 9 brokers in this commercial real estate office by providing advanced administrative support and office management including database management, presentation production, proposal tracking, tour scheduling, coordinating calendars and travel, preparing expense reports, and preparing Excel spreadsheets and other reports.