1.Marketing: Advertising properties through various channels to attract potential buyers or tenants.2.Client Interaction: Communicating with clients to understand their needs, preferences, and budget constraints.3.Property Showings: Arranging and conducting property viewings for interested parties.4.Negotiation: Negotiating terms of sale or lease agreements on behalf of clients.5.Documentation: Preparing and reviewing contracts, leases, and other legal documents.6.Market Analysis: Conducting market research to assess property values and determine competitive listing prices.7.Networking: Building and maintaining relationships with other real estate professionals, such as brokers, lenders, and inspectors.8.Legal Compliance: Ensuring transactions comply with relevant real estate laws and regulations.9.Property Management: Overseeing property maintenance, repairs, and tenant relations for rental properties.10.Continuing Education: Staying informed about market trends, industry developments, and changes in real estate laws and regulations through ongoing education and training.

Enhanced property delinquency management by implementing strategic action plans for rent collections, eviction proceedings, and meticulous property bookkeeping, resulting in a 25% overall improvement.Contributed to elevating occupancy rates from 86% to 91% by January 2023 by actively engaging in leasing initiatives, fostering residential referrals, and facilitating lease renewals.Spearheaded the development of a comprehensive office management strategy to optimize tenant relations, leasing efforts, and resident satisfaction through targeted marketing initiatives, resulting in an enhanced overall resident experience.1.Tenant Relations: Assisting with communication and addressing concerns or inquiries from tenants.Property Maintenance: Coordinating repairs, maintenance, and inspections to ensure properties are well-maintained and compliant with regulations.2.Lease Administration: Assisting in lease preparation, renewals, and enforcement of lease terms.Rent Collection: Monitoring rent payments, issuing reminders, and coordinating with tenants on overdue payments.3.Budgeting and Financial Reporting: Assisting in budget preparation, expense tracking, and generating financial reports.4.Vendor Management: Coordinating with contractors, vendors, and suppliers for property-related services and repairs.5.Property Inspections: Conducting regular inspections of properties to identify maintenance issues or safety concerns.6.Administrative Support: Providing general administrative assistance such as answering phones, responding to emails, and maintaining records.7.Tenant Screening: Assisting in tenant screening processes, including background checks and rental history verification.8.Compliance: Ensuring properties comply with local, state, and federal regulations related to health, safety, and fair housing laws.

Property Specialist managing rental activity across multiple markets including but not limited to marketing available units, sourcing tenants and coordinating maintenance repairs. * Operated in Houston, DFW and Atlanta rental markets*Perform standard leasing activities including prospect outreach, scheduling tours, screeningapplications, listing available properties, etc* Collaborated in development of SOPs for Rentals Division and assist with training of new hires forlistings, Rently/Lock box management and operation, application screening, housing voucher programs,etc*Managed portfolio of over 125 properties across 3 markets

*Responsible for managing tenant records including rent collections, managing account ledgers andeviction proceedings.*Perform standing leasing activities including but not limited to processing applications, marketingavailable units, conducting tours and drafting new leases recordsJessica Robertson, MBA, PMP - page 1*Manage tenant work orders, coordinate with onsite maintenance for scheduling and maintaining unitwork order records*Increased occupancy rate of 85% to 90%*Reduced delinquency month over rate from 5% to 1.5% or less

Client Interaction: Engaging with potential buyers to understand their needs, preferences, and budgetary constraints.Product Knowledge: Demonstrating comprehensive knowledge of the features, benefits, and specifications of new homes within the development.Property Tours: Conducting tours of model homes and available inventory to showcase design options, amenities, and upgrades.Sales Negotiation: Guiding clients through the sales process, including price negotiation, contract signing, and addendum agreements.Relationship Building: Establishing and maintaining positive relationships with clients, real estate agents, and developers.Market Research: Staying informed about local market trends, competitor offerings, and buyer demographics.Documentation: Assisting clients with completing purchase agreements, disclosures, and financing paperwork.Customer Service: Providing ongoing support and assistance to buyers throughout the construction and closing process.Marketing Support: Collaborating with marketing teams to develop sales collateral, advertising campaigns, and promotional events.Follow-Up: Conducting post-sale follow-ups to ensure customer satisfaction and address any concerns or issues.

•Recruit, train and develop sales staff responsible for resales and retention including inside and outside resellers.•Analyze market and develop strategy to most effectively target resale/retention potential.•Effectively interface with sales and operations to monitor and manage the retention efforts•Inform sales representatives of latest sales policies, techniques, pricing, equipment and technology demonstration.•Conduct sales meetings on daily/weekly basis.•In-field appraisal of immediate subordinates and counsel for improvement.•Develop sales representative's qualifications for advancement.•Recruit and train new sales representatives according to staffing plans.•Coach and motivate representatives to exceed goals