À frente de duas equipes, por meio sa nossa IA, tenho como responsabilidade fornecer a melhor experiência implementar jornadas que tragam resolutividade as necessidades dos nossos clientes e colaboradores.

In addition to the challenges already described below, as a consultant for the IT team, I am challenged to perform different roles according to the needs of the project. Bringing new possibilities for solutions with the goal of meeting the customers' expectations with excellence are also my responsibilities

Responsible for leading projects focused on automation and process improvement in the B2B, Logistics, and Engineering segments:- At the beginning, together with the business area (PO), we have to map the AS IS execution of the process;- In the Workshop phase, the SQUAD is formed to design the best solution;- With the SQUAD integrated and the solution defined, we move on to the stages of development Sprints, Homologation, Assisted Operation, and Roll Out.In addition to this monitoring, I am also responsible for keeping the financial benefit of the project updated and report the status of its evolution on a weekly basis.

- Improvement in process design tools - Bizagi.- Responsible for leading and executing a structuring project in the entire Logistics and Reverse Logistics chain of the company, considering Accounting, Systemic and Legal issues. - Participation in a POC for process automation - Start of a great journey of specialization in technologies, firstly RPA (Robotic Process Automation)

As a consultant, I had the challenge of applying the agile concept within the company's regulatory strategy sector.

As a junior consultant, I had experience with the regulatory and legal areas of the Telecommunications industries, in process mapping and automation.

As a trainee, I was able to participate in a strategic project to define the new partner remuneration model (mapping of AS IS - TO BE processes) and to study the sales channels of a large Telecommunications company

As an intern in the Process Engineering area, I was responsible for carrying out small projects of process improvement, using the Six Sigma methodology.

Management Engineering student, focused in Lean Manufacturing e Supply Chain.It was an invaluable cultural development, where I had the opportunity to meet and live with people from all over the world. In this experience I could realize how much differences bring us closer together