Procore is a cloud-based construction management software application built for the construction industry professional, striving to make project management effortless, one task at a time. With Procore’s easy-to-use and collaborative software, users can manage their projects at anytime, from anywhere, with any Internet-connected device. Since their founding in 2003, Procore has earned a spot on the Deloitte Technology Fast 500 list and named one of INC.’s 500/5000 Fastest Growing Companies for the third year. For more information about Procore Technologies, or for a free online demo, visit http://www.procore.com.

Procore is a cloud-based construction management software application built for the construction industry professional, striving to make project management effortless, one task at a time. With Procore’s easy-to-use and collaborative software, users can manage their projects at anytime, from anywhere, with any Internet-connected device. Since their founding in 2003, Procore has earned a spot on the Deloitte Technology Fast 500 list and named one of INC.’s 500/5000 Fastest Growing Companies for the third year. For more information about Procore Technologies, or for a free online demo, visit http://www.procore.com.

 Primary point of contact for customers leading them through the process of envisioning, planning and delivering end-user training and change management services Leveraging talking points and presentation materials to articulate the value proposition and process of change management to internal teams and external audiences, including prospects and clients Communicating the features and benefits of Cloud platforms Aid in the analysis, design, testing, and support activities for adoption solutions Plan and manage effective meetings with clients by customizing agendas, presentation templates, talking points and activities Facilitate seminars with small stakeholder groups to derive business challenges and map them to new processes, products, features and benefits Develop adoption strategies and incorporate them into planning documents Conduct needs analysis and gather end user requirements to identify business requirements and end user needs for training and evaluation Develops and customizes documentation for communications, management briefings, end user guides and training to specific user groups, including white glove executive offices Applies adult learning theory to deliver training and launch events to large-scale audiences

 Respond to inquiries from Office 365 customers Place outbound calls to provide guidance on planning and enabling Office 365 services Participate in ongoing training to understand FTP processes, technologies, and services Initiating service with new O365 customers Plan and guide customers to properly adopt Office 365 services Conduct Adoption remote/virtual workshops Constantly document customer engagements, status and delivery details Develop, foster and maintain highly effective customer relationships Assist FastTrack engineers, Office 365 customers with configuration of onboarding tools and processes  Develop foster and maintain effective working relationships with engineering, marketing, Enterprise Services\Support and field sales teams to deliver key business metrics Manage customer Onboarding programs within expected timeframes Identify out of scope items and work with respective teams to address out of scope items in proper manner Share knowledge with others through solution documents, contribute to social media, engage technical communities, and provide feedback to the PEP Program Team to improve the PEP tools and processes

 Handle multiple Social Recruiting Enterprise client integrations at any given time and manage communications with development to automate data pulls. Work closely with the Client to define best practices for managing data pulls and implementation requirements Perform initial analysis, working with the client, so that we can communicate requirements to the development team for initial set up scrape/grab of a company’s jobs, ensuring their jobs are tagged properly within our system for distribution to the proper channels with the appropriate branding. Configure account and data mapping based on implementation criteria Perform necessary testing once jobs are activated to ensure they are working as expected to best meet client needs Investigate and troubleshoot distribution issues on the Social Recruiting platform Work directly with the client to ensure their branding is in line with their overall corporate brand on other social media sites: Twitter, Facebook, and LinkedInCareerArc is the leading HR technology company helping business leaders recruit and transition the modern workforce. Our social recruiting and modern outplacement solutions help thousands of organizations, including many of the Fortune 500, maximize their return on employer branding.

 Advise clients on social recruiting strategy and optimization of their social recruiting campaigns to best meet their needs. Analyze and report results to clients Communicate client needs to internal organization to ensure client feedback and asks are presented to management, product development, and marketing Utilize internal dashboards, reports, and other tools to monitor client performance Mentor and train new client success managers on all internal systems and processes

Manage pharmaceutical and medical billing, rebilling, and collections for multiple doctors and patients using Visionary, Etreby and Outlook.

 Use written and verbal communication skills to handle all varieties of advertiser questions, helping them build their campaigns for maximum success. Use judgment and problem-resolution skills plus my knowledge of search marketing to ensure each account is set up for success, making changes in the account with the Advertiser. Manage my daily routine of approximately 40-50 calls using strong organizational and analytical skills. Perform a minimum of five complete walk-throughs of the Advertiser’s User Interface and account optimization features. Utilize many different internal tools finding the best tool to respond to the advertiser’s needs

 Use written and verbal communication skills to handle all varieties of advertiser questions, helping them build their campaigns for maximum success. Use judgment and problem-resolution skills plus my knowledge of search marketing to ensure each account is set up for success, making changes in the account with the Advertiser. Manage my daily routine of approximately 40-50 calls using strong organizational and analytical skills. Perform a minimum of five complete walk-throughs of the Advertiser’s User Interface and account optimization features. Utilize many different internal tools finding the best tool to respond to the advertiser’s needs

 Lead Pharmacy Technician accepting orders directly from clients, interpreting the Doctor’s scripts, entering over 100 scripts into the PDX Pharmacy system per day. Manage communication between clients and their various insurance companies. Train all new clerks and technicians regarding Pharmacy policies and procedures, computer system, and customer service requirements.  Facilitate communication between 3rd Party Pharmacy Benefits Management Companies including Insurance Companies, Physicians, and patients ensuring a quick turnaround time and response to the patients needs.