Jessica Perry, Mba, Msm, Realtor®, Abr Email & Phone Number

Palm Bay, FL, US

Melbourne, Florida, United States

We are committed to delivering “Excellence in Real Estate”!

Melbourne, Florida, United States

Achievements:2023 Rookie Of The Year2023 Silver Club (over 3 Million in Sales)

Melbourne, Florida, United States

Beauty Salon

Palm Bay, Florida, United States

Palm Bay, Florida

Palm Bay, Florida

Palm Bay, FL

• Winner of the Circle of Excellence Atlas Award - Highest award recognition by Executive Management for leading the ISO External Audit for onshore offices (Connecticut and Florida), resulting in renewal of ISO 9001:2008.
• Create, implement and update Standard Operating Procedures at the enterprise level. Approve Business Units process maps and process documentation ensuring standardization throughout all Onshore Business Units according.
• Conduct internal audits ensuring Quality Framework adheres to ISO Standards. Publish Audit Finding Reports tracking Non-conformances and/or Observations until closure. Effectively audit new business from an Integration.
• Review contracts ensuring Service Level Agreements (SLA) are internally tracked to meet client requirements.
• Utilizing Lean Six Sigma principles to analyze data based on base-lining efforts, time/motion studies and conduct projects as a certified Six Sigma Green Belt mitigating risks.
• Serve as Operations Commands Center across the enterprises validating productivity, performance management and conduct financial analysis affecting the gross margin.

Rocky Hill, CT

• Responsible for providing leadership to functional managers and staff ensuring quality, on-time and on-budget deliverables are achieved according to the client’s requirements while mitigating risk for ISGN Fulfillment.
• Ensures Statement of Work (SOW) services are delivered within SLA’s. Setting quality objectives and timeliness delivery of service. Also identifies processes not within SOW to eliminate scope creep.
• Assumes responsibility for maintaining revenues and profitability.
• Ensures adequate human and other resources for the delivery of services.
• Identifies additional business opportunities to grow the relationship with the client.
• Serving as the client advocate of the ISGN leadership team.

Rocky Hill, CT

• Ensuring the overall policies comply with federal and local laws and regulations. Oversee licensure for the following business units: S.A.F.E./Broker, Servicing, Title, Appraisal Management Company (AMC) and Collection.
• Analyze new and pending laws and regulations to determine their affect on ISGN operations and the customer’s serviced.
• Develop and recommend changes to policies and procedures to ensure compliance. Work with General and Outside Counsel on litigation issues in response to legal actions and state audits.
• Work with areas of the business units that are affected by changing laws and regulations to make certain that appropriate changes are implemented.
• Strategize, implement and follow-up on project plans for licensure across all business units.
• Recommend appropriate actions based on analysis of customer/client compliance issues and questions.

Middletown, CT

Master Of Business Administration (Mba), Business Administration And Management, General

Six Sigma, Green Belt Certified

Master'S Of Science Management (Msm), Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Computer Science

Studying For Pmp Certification, Project Management