Jesse Gardner Email & Phone Number

Guilford, CT, US

Guilford, CT

• Running all day-to-day operations including: o Handling all client complaints or issues o Ensure all classes & shifts run smoothly with no issues
• All customer service duties
• Creating all schedules o Creating separate schedules for instructors & sales staff o Changing weekday schedules for both employee types each quarter o Producing new weekend schedules every month
• Handling all grassroots marketing
• Hiring & training all staff and implementing all staff procedures & policies o Handling all quarterly and year end staff reviews o Assisting in all new instructor training
• Planning and executing all studio events o Coming up with new in studio ideas to keep members engaged o Partner with local businesses for out of studio events

Branford, CT

• Compiling a successful marketing plan within the established budget
• Responsible for all marketing duties, including: -- Composing and scheduling email blasts -- Designing print ads and online banner ads -- Designing and composing brochures -- Keeping all social media accounts up to date
• Customer service duties
• Travel to be on site for specific auctions -- Registering bidders -- Accounts payables -- Handling paymentsProficiency in Adobe Illustrator, Adobe Fireworks, CUS Auction Software, HTML coding for email blasts

Charlotte, North Carolina Area

• Schedule service providers to prepare asset for auction
• Manage internet entries on featured auction websites
• Customers include: Ritchie Brother's Auction, Conway, Fedex, Nisource

• Managed and input accounts receivables, tax reporting from valuation and auction of industrial assets. Mastery of CUS auction software
• Field staffer at auction sites across U.S. Assisted in all aspects of auction process and client interface through live interactive webcast auctions, timed on-line auctions and on-location podium auctions
• Utilized Spanish conversation skills with South American clients throughout auction process to final purchase

Dewees Island, SC

• Constant communication with clients by phone and in person showing property and acclimating them to island preserve
• Performed administrative and customer support role fielding telephone calls, problem solving, word processing and filing

Charleston, SC

• Promoted to head hostess within 3-month period at upscale restaurant
• Demonstrated keen organization and efficiency managing reservations, seating charts, restaurant software, opening and closing restaurant for over 100 patrons
• Natural ability to enhance customer’s dining experience as server in fast-paced environment

• Held a steady position for summers I was not at college
• Utilized efficiency and kept calm when taking orders of 500+ people a night
• Served every guest quickly, efficiently and with exemplary customer service

Bachelor'S Degree, International Business, Spanish

Activities and Societies: Club of Hospitality and Tourism

International Marketing, Emerging Markets, Global Religions

• Traveled to 12 countries in Pacific Rim, Africa and Europe to study global issues from multi-disciplines • Hands-on learning and.

Italian Studies

• Lived in a small town in Northern Italy for 6 weeks • Was completely immersed into the language and culture