Jessica Popp Email & Phone Number

Boulder, Co, Us

San Francisco, California , Us

Part-time Operating Advisor to Bessemer portfolio clients.* Client advising* Technical due diligence

Champaign, Illinois, Us

Board president supporting the non-profit mission to ensure efficient and equitable access to science and engineering data across platforms and environments via the open source HDF Software.People worldwide rely on open-source HDF software to solve some of the most challenging data management problems.

Toronto, Ontario, Ca

GROWTH LEADERSHIP CONTRIBUTIONS: As a thought leader and industry veteran, I managed a multimillion-dollar operational budget, matured cross-functional product engineering teams comprising 130 members across the U.S. and Canada, placed three executive leaders, and instituted functional improvements that scaled 100% YoY revenue growth.KEY ACHIEVEMENTS: I built up and reset benchmarks for team performance, talent levels, business operational outcomes, and product quality, driving success.- Eliminated work silos and restructured the DevOps workforce, ultimately boosting performance.-Increased employee engagement survey score by 20 points.- Accelerated quarterly project completion rates from 45% to >85%.- Reduced average defect close time by 20%.- Raised team-identified vs. customer-identified incidents from 10% to 75%.- Improved COGS margin.- Empowered women in tech by arranging for the renowned author, Deborah Liu, to give an empowerment presentation.

New York, Ny, Us

San Francisco, California, Us

GROWTH LEADERSHIP CONTRIBUTIONS: I was brought on board with Twilio following the SendGrid acquisition to revitalize strategies while facilitating continued expansion for the B2B SaaS solution, Flex.KEY ACHIEVEMENTS: I increased the workforce to 140 remote engineers spanning five international sites and transformed the organization by driving product quality, business processes, and customer satisfaction, shattering all performance goals in 2.5 years.- Lessened churn-risk clients from 30+ to <5.- Led engineering efforts to improve multitenant capacity from 2x to 12x.- Strategized the execution of updated system architecture.- Rolled out a new career pathing plan to 1K+ engineers, the framework for which was adopted by other departments.- Shepherded interns from nontraditional backgrounds into full-time roles via a DEIB-focused company program.

Denver, Colorado, Us

GROWTH LEADERSHIP CONTRIBUTIONS: Stepping into the SaaS space, I tackled scaling challenges by aligning departmental efforts with organizational goals. In under a year, I began reporting directly to the SVP and acquired two additional infrastructure teams.KEY ACHIEVEMENTS: I impacted talent acquisition, training and development, workplace culture, and performance standards, paving the way to take on the VP position with Twilio.- Removed siloed functions, streamlined processes, and established consistency in roadmap-item delivery and missed SLA uptimes.- Addressed system shortcomings: presented a plan to the executive team, obtained crucial capital and resources, and directed the recoding of the recently-acquired, nascent reseller platform.

Edinburgh, Scotland, Gb

Chatsworth, Ca, Us

GROWTH LEADERSHIP CONTRIBUTIONS: I was recruited to direct engineering teams in preparing for Infinite Memory Edge to be brought to market while managing an earlier product version on legacy hardware.KEY ACHIEVEMENTS: Having worked with government and university clients during my tenure with Lustre, I leveraged that experience to facilitate product quality and timely software calibration delivery. I additionally grew the team from 20 to 50 members to meet customer needs.- Achieved zero customer churn.- Improved testing throughput by 2x and scale testing by 8x.- Delivered the first on-time release for the team.

Santa Clara, California, Us

GROWTH LEADERSHIP CONTRIBUTIONS: I navigated the complicated government RFP process to capture contracts and funding that progressed R&D efforts while managing an ~$18M budget and engineers operating across North America, Europe, and Asia.KEY ACHIEVEMENTS: In only two years, I established the AWS Cloud instance for Lustre and oversaw the for-profit engineering division which experienced its most profitable year under my leadership.- Secured multiyear R&D funding totaling $10M+.- Implemented a division-wide prioritization process that focused on market value.- Captured $10M in sales and $15M in bookings for the for-profit engineering division in <12 months.

Santa Clara, California, Us

GROWTH LEADERSHIP CONTRIBUTIONS: Whamcloud was acquired by Intel, and I lent my expert knowledge of and a proven track record in optimizing business outcomes with the product, Lustre, as part of Intel’s team.KEY ACHIEVEMENTS: Under my direction, Lustre soared to new heights through adept business scaling that met demand.- Claimed $22M in contracts that funded new product development and R&D.- Composed nine technical proposals yielding $25M in contract awards over three years.- Led NRE projects that generated $15M in revenue.

Denver, Co, Us

GROWTH LEADERSHIP CONTRIBUTIONS: I cultivated future business leaders as an instructor within the Project Management (PM) specialization of the Master of Science in Organizational Leadership program.KEY ACHIEVEMENTS: Lending my acumen and experience, I prepared my students for real-world scenarios and facilitated their academic success through lesson planning and delivery.

Los Angeles, California, Us

GROWTH LEADERSHIP CONTRIBUTIONS: Whamcloud was a bootstrap startup funded by a single angel investor. Teaming with executive leaders, I contributed heavily to the build-out of strategy, operations, and workforce.KEY ACHIEVEMENTS: I owned contract proposals and led engineering teams in fulfilling contract requirements crucial to the continued expansion of Lustre.- Generated $17.5M in project revenue.Specific Accomplishments:• Developed new proposal templates helping secure $17.5M in project revenue and enabling NRE team growth from 2 to 14 engineers within a 2-year period. • Played a key role as an initial employee hired to design and implement strategy, placing the organization into a position that led to overall success measured by the business being sold after two years.

Austin, Texas, Us

GROWTH LEADERSHIP CONTRIBUTIONS: I was first introduced to Lustre when I was hired by Cluster File Systems, which was acquired by Sun Microsystems, which was acquired by Oracle. Lustre is an open-source parallel filesystem and unique HPC product and seeing its potential, I embarked on a decade-long journey in which I would serve as an essential contributor to the product’s growth and success.KEY ACHIEVEMENTS: I established the foundation of many key operations for this high-growth solution, including a project management framework, estimation templates, and more.- Detailed SOW development to maximize compliance with three contracts, saving one such contract from imminent cancellation.

Chicago, Illinois, Us

GROWTH LEADERSHIP CONTRIBUTIONS: In my first executive position, I spearheaded the revamping of a mission-critical campaign and sales engineering app, devising and driving solutions that generated sales and reduced costs while managing a $40M marketing division.KEY ACHIEVEMENTS: I carried out strategies that affected bottom-line profits and streamlined sales and client onboarding operations.- Increased average price per sale by 39%.- Reduced operational costs by 26% and conserved $75K annually by ending unprofitable client relationships.- Lessened call handling time by 15%- Quickened client launch times by 30%.

Mclean, Va, Us

Bba, Information Systems

Ms, Decision Sciences