Jessica Pun, Chrl, Mhrm Email & Phone Number

Toronto, Canada

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

Toronto

• Develop and nurtured excellent partnerships, relationship and understanding with the assigned business lines (including: Marketing, Banking Operations, Lending, Legal & Compliance, Risk, Project Management team, Commercial Lending) to provide sound HR and business advice. • Develop and execute HR programs, drive continuous process improvements to maintain competitive advantage• Lead the performance management project by completing a business requirement document (BRD), research on best practices; collaborate with IT to build an in-house on line performance management system. Resulted in transforming the performance review from a paper based format to an online base. • Develop and deliver training on management essentials and performance management to equip leaders to better manage staff’s performance • Design and conduct focus groups to employees and managers to resolve issues on employee engagement, develop action plans with the department heads which resulted in bring up the employee engagement scoring from low level to over 85%.• Provide advice and support on change management in departmental realignment and restructure for higher performance and organizational effectiveness.• Administer Short Term and Long Term disability to ensure early return for staff from extended leave to cut cost and gain efficiency.• Manage and fulfill on recruitment requests for timely and effective staff selection• Lead the HR policies and guideline project to ensure the internal policies are in compliant with all legislative and company policy and explore opportunities to optimize benefit resulting from legislation or policy.• Consult with all levels of employees and provide guidance, recommendations, and innovation in the areas of employee relations, career development, performance management, compensation and organizational design

• Plan, develop, implement and evaluate HR and Labour Relations strategies including policie, programs and procedures to address COTA’s human resources requirements.• Prepare, research and assist on contract negotiation for OPSEU Local 548 • Negotiate with the union for the renewal of the OPSEU Local 548 collective agreement as a member of the bargaining team• Develop in collaboration with senior members of the organization the annual recruitment plan and HR operating plan to ensure proper strategies are in place for all human resources initiatives.• Provide professional advice to managers and employees on the interpretation of human resources policies, compensation and benefit programs, collective agreements and employment related legislation, status and regulations. • Organize, administer and review grievance procedures and provide advice on employee and labor relations matters. • Negotiate, in collaboration with the Vice President of Human Resources, on settlements of appeals and disputes and co-ordinates termination of employment process.• Act as a resource and provides advice and consultation in a specialized HR area of expertise; recruitment and retention, compensation and benefits, health and safety, corporate training and development.

• Provide professional advice and support to directors and managers in all Human Resources matters which impact on operation and for legislative compliance• Coach and supervise Human Resources Assistant to ensure human resources provisions to meet operational requirements and daily workflow of the workforce with 450 employees on shift duties under heavily legislative control.• Design and coordinate recruitment process including attract, selection and recruit.• Administer group health benefit plan, LTD, RRSP and pension (HOOPP) plans.• Facilitate early and safe return to work of claimants through modified work and follow-up with injured worker, treating practitioners, and WSIB claims adjudicators• Serve as a Member of Joint Health Safety Committee, staff consultation committee.• Provide leadership as Chair of staff functions committee to promote employee relations and staff engagement• Participate in the accreditation process in the HR team and the IT team resulted in obtaining the as the “staller” long term care centre.

Master, Human Resources Management

Chrl (Certified Human Resources Leader), Human Resouces

Hons. Bachelor Of Arts, Specializes In Employee Relations And Major In Economics