Jessica Manusama Email & Phone Number

Greater Jakarta Area, Indonesia

Marjorie is a Jakarta based, prêt à porter fashion brand that focused on producing high quality masstige evening gowns for Indonesia's young adults segment. Our products currently sold through e-commerce channel such as instagram, tokopedia, and Marjorie official website in near future.Demand Generation:• Managing multiple sales channel, prioritize and qualify incoming leads from different sources: e-commerce channel, chat, physical and online event. Defining and constantly improving business approach of the brand; link business objectives to marketing campaigns and plan to meet future business needs. Engaging with customer, provide feedback and see problems through to resolution; build strong and positive relationships with customers at various levels.Sourcing:• Creating and managing a multi-channel supply chain; manages commercial and supplier aspects of product development and sourcing projects, conducting general market research in various categories as well as research into potential suppliers, product specifications and resources. Plans, directs, and coordinates the work activities and resources necessary for manufacturing products in accordance with cost, quality, and quantity specifications and manages new product launching.

Greater Jakarta Area, Indonesia

Retail Operations: • Regulated collaborative work with retailers and business partner for new brand establishment by setting trading terms, developed counter and facial cabin SOP. Launched 7 new stores in 3 big cities (Jakarta, Surabaya & Medan).• Managed sales team of 21 Beauty Advisor & Therapist, including hiring, career development, problem resolution, and scheduling. Sustain sales team turnover rates by less than 20%, developed 6 key person for leadership position.• Improved remuneration scheme and incentives settlement. Maintain a competitive incentive compensation of commission to sales ratio by average 5%.Marketing: • Assist General Manager to achieve marketing and sales operational objectives by contributing marketing and sales insight and recommendations to strategic plans and reviews, driving brand awareness, sales productivity, and customer-service standards. Grew the (newly established) retail brand rankings to top 10 position in less than 2 years.• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating retail/trade event and promotion program, advertising, and merchandising. Executed annual customer event (beauty workshops) with average 97% success rates, and annual trade programs with average 85% success rates.• Helped General Manager to set annual sell in forecast and sell out target; performing negotiations for retail purchase order to retailer and managed stock availability. Achieving 2015 sales growth by 86% vs 2014.Training: • Conducted training, on site coaching and implemented effective training strategies in alignment with sales strategies for new recruits and new product launches.• Adapted global modules to local modules, adjusting the contents to be easily comprehend.

Greater Jakarta Area, Indonesia

• Cooperate with buyer to administered PO Receiving, maintain upcoming articles and existing stocks at POS, proposing product price to division manager.• Analyzed top performing articles, ensuring healthy stock coverage, identify problems on slow moving articles and cooperate with sales operations team for promo activities. Enhanced productivity level of low performing store, maintain smooth replenishment process to Boutiques and Dept. Store up to total 73 POS.

Greater Jakarta Area, Indonesia

• Helped 19 brands licensed under the company achieve higher sales volume through highly effective support tools, methodologies, and proposals.• Assist with the writing, editing, production, and distribution of press materials, including press releases and fact sheets• Conduct brand-related research and compiled findings into complete coverage reports.

Jakarta

• Led the 1st CRM research projects with 150 YSL VIP Members as respondents, provide analysis of customer insights about spending behavior, and products satisfactory level and giving recommendation to the management.• Involved in planning and executing marketing in-store program and beauty workshop.• Created competitor's analysis and maintaining the brand's social media.

Kuningan, Jakarta Selatan

• City of Jakarta Tourism Ambassador, focusing service to Jakarta Governmental Protocols, Culture and Tourism Duties • Preservation of Batavia/Jakarta Arts and Culture, activities including performing traditional music instrument Gambang Kromong, various traditional dance.• Social Activities focusing on humanities and culture/tourism preservation.

Bachelor Of Business Administration (Bba), Marketing, Gpa 3,64 Out Of 4

Activities and Societies: Member of PPM School of Management Student Board, Academic Division — Cum Laude Graduate — Active Student Awards

High School Diploma, Science

Activities and Societies: Member of Swimming Club, English Club, Debate Team Class of 2008 Leader

High School Diploma, English, German, Bahasa, Chemistry, P.E., Arts And It

Activities and Societies: Student exchange at P.E.G.S. Melbourne, Victoria. School camps, Latin banquet and other school social activities.