Jessica Relf Email & Phone Number

Salem, Oregon, United States

•Critical role in ensuring that the front-end process runs smoothly, customer service is optimized, and goals are met.•Works closely with the store manager and team members to coordinate and manage front-end operations. •Manages an efficient and effective check-out process, merchandises Queue line to drive a profitable business, and ensures customer service is of highest quality.•Excellent communication and collaboration skills, continuously working with stakeholders across the organization. •Strong sense of project management; responsible for tracking progress, identifying and mitigating risks, and ensuring projects stay on track. •Strong organizational and interpersonal skills to handle a fast-paced environment, and the ability to work under pressure.

Salem, Oregon

- Consistently demonstrates WORTH behaviors and drives team for an excellent customer service experience. - Works with Specialty Supervisor for planning and executing special events, and inventory process. - Manages the SET processes by planning floor moves and graphics placement, and executing visual detailing based on company guidance - Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale in Fine Jewelry - Oversees and maintains sales floor recovery processes to ensure a clean and organized store environment - Responsible for the completion of all pricing and signing processes in Fine Jewelry - Assists with all Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities - Manages the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink

Salem, Oregon

- Consistently meets established performance standards for the role, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity and attendance- Meets or exceeds prescribed sales goals and productivity standards- Greets and assists customers in finding products and delivers outstanding customer service- Demonstrates WORTH behaviors consistently- Actively listens to customer issues in a calm and agreeable manner to resolve problems

Dickinson, North Dakota

Offering our customers a WOW experience while providing them with deliciously made pizzas, salads, pastas, wings and delicious desserts.

Dickinson, North Dakota

- Giving Customer First Service to all clients and customers- Trained in all counters of make-up including: Elizabeth Arden, Lancome, Estee Lauder, Clinque and men's and women's fragrance- Tracking and making sales goals- Bringing in new clientele to build more business- Created a social media account for my counter, Elizabeth Arden, that keeps in touch with current and new clients

Dickinson, North Dakota

- Serving customers and giving excellent customer service- Signing and Price Management- Opening and closing the store- Working shipments and ensuring stock is fulfilled- Working registers - New associate training- Fine Jewelry certified- Intimate apparel certified

Bachelor'S Degree, Business Administration And Management, General

Studied towards a degree in Business Administration, Accounting, Finance with a concentration on Marketing. Dean's list Spring 2017. I.

Education record

Activities and Societies: Women's basketball and volleyball. Participated in half a semester of Future Business Leaders of America.