Jessica Jensen Email & Phone Number

Tulsa, Oklahoma, United States

Executive Account Manager for the School and Library Division, overseeing 4,000 Educational Services Representatives (ESRs) nationwide and over 10,000 accounts.• Nominated employee of the quarter January 2020.• Assess program offerings and needs of saleforce in relation to key programs.• Track sales data for ESRs sales and programs with an annual sales goal of $30 million.• Develop LMS Training through a training platform and provide on-stage training.• Prepare corporate communications for EDC, including all newsletters, social media, and internal communication.• Manage marketing strategies and plans to create quality products to aid sales force.• Oversee Educational Services division and internal operations.• Talent recruiting, talent planning, performance management, and mentoring.

Tulsa, Oklahoma, United States

Develop strategies to expand traffic, optimize profitability, motivate team and ensure high levels of customer satisfaction through exceptional service. • Exceeded all sales metrics including Annual Sales, Membership Sales, Conversion, Payroll.• Hire, coach, and develop 50-75 employees to drive sales and exceed goals.• Control the P&L, ensure correct appropriation to payroll and operations.• Selected for the District Manager Mentor Program - Top 10% selected nationwide.

Oklahoma City, Oklahoma, United States

Identified Business to Business (B2B) opportunities and selling products and services to develop and maintain strong relationships with corporate and institutional accounts.• #1 in sales for Oklahoma & Arkansas by increasing program from $250,000 to 1 million dollars annual plan.• Exceeded sales plan by 140% for 2015. • Conduct strategic sales presentations with institutional and corporate clients.• Fundraising to support local literacy and the arts.• Research, prospect, and cultivate new and existing accounts. • Maintained events calendar, author promotions events, and media relations.

Oklahoma City, Oklahoma, United States

Manager-on-Duty for an 8 million-dollar store, responsible for driving sales, hiring and staffing, and providing world-class customer service.• Selected to complete Store Manager curriculum and completed assessment.• Responsible for HR best practices, including hiring, staffing, training, improvement plans and annual reviews.

Oklahoma City, Oklahoma, United States

Assessed sales reports and deteremined product strategy and optimization to increase the sales of products within the store.• Developed and executed monthly merchandise plans.• Delegated tasks and responsibilities through e-planner projects.

Promoted education, literacy, and the arts in Oklahoma by offering fundraisers, programs, and events for the community.• Organized author signings for authors such as Ree Drummond, Brian Kilmead, and David Sedaris.• Worked with local schools and non-profits to exceed fundraising goals.• Designed and distributed the monthly newsletter.

Master Of Arts (M.A.), Teaching English As A Second Or Foreign Language/Esl Language Instructor, 4.0

Bachelor Of Arts (B.A.), English Language And Literature, General