Jessica Rich Email & Phone Number

Philadelphia, Pa, Us

Pleasanton, California, Us

Lead and support partner sales enablement initiatives to include strategy, planning and executionBuild comprehensive engagement strategies that drive global standards while accommodating regional uniquenessLead and be accountable for the development, adoption and ongoing success of programs, content and tools that build process knowledge and expert selling skillsBuild and maintain strong relationships and collaborate with key members of the Global Partner Organization, Sales Management team, Enablement teams, Demand Management, Marketing, Customer Experience, Customer Success, and extended sales teamSupports the development of and alignment with organizational change strategies and related communication plans relative to the enablement strategy, plan and execution

Pleasanton, California, Us

Help to craft sales strategy and lead global initiatives to support the growth of the sales organization. Collaborate closely with global cross-functional teams. Manage large complex projects through from development to execution. Identify innovative approaches for programs and priorities across the business.

Pleasanton, California, Us

Drove the execution of the strategy and vision for the Customer Success teams within the Adaptive Planning, Strategic Sourcing and Peakon Employee Voice ("acquired products") product lines. Defined, organized and executed key initiatives to drive the team’s operational maturity. Promoted cross-team engagement to maximize the team’s effectiveness. Oversaw processes for prioritization and management of strategic initiatives and identified and led new initiatives, programs. Participated as a key stakeholder on Customer Success programs.

Pleasanton, California, Us

Revenue Operations increases collaboration across Marketing, Sales, and Customer Experience organizations, and aligns regional and functional strategic plans, meant to drive GTM scale and a world-class customer experience. Led the Go to Market (GTM) program, a large cross-functional program that included the annual planning process, the annual fiscal year transition activities, and the introduction of a newly formed sales org.

Pleasanton, California, Us

Responsible for the creation, implementation, and maintenance of enablement strategies, programs, and content to support the Business Development team at Workday. (Business Development employees are deployment strategists and a member of the sales pursuit team; they help customers understand and plan for a successful deployment.) Primary areas of focus include communications and content management (both strategic planning and tactical execution), integration of an acquired team/product (and associated enablement needs), new BDM onboarding, new offering enablement, change management and event planning. (Promoted to Principal May, 2021)

Conshohocken, Pa, Us

Responsible for providing leadership, guidance and operational direction to the Inside Sales team (servicing the Primary and Secondary markets) with approximately 100 employees. Responsible for day-to-day management, productivity, and oversight of the team (across three offices and remote locations). Drove the execution of Inside Sales efforts towards achievement of monthly, quarterly and annual performance and business objectives. Led and managed through associate relations activities, including development, engagement, talent management, and performance management.

Conshohocken, Pa, Us

Worked collaboratively with leadership, management and employees across the organization to assess business needs, evaluate options and approaches, and identify solutions that will operationalize and enable the execution of strategy and business objectives for Inside Sales. Both strategic and hands-on, provided full cycle support to key stakeholders and managed day-to-day operations. Executed initiatives, provided great internal customer support, and drove functional excellence through continuous process improvement; targeting attainment of committed commercial and financial results. Implemented computer telephony integration (CTI), RingDNA.

Conshohocken, Pa, Us

Using a variety of organizational feedback mechanisms, identified opportunities for enhancement of the Associate Experience for AmerisourceBergen Drug Corporation and created/executed programs or tactics against those opportunities accordingly. Worked cross-functionally to ensure true deployment and adoption of Associate Experience activities.

Conshohocken, Pa, Us

Worked closely with sales leadership, sales, business operations and subject matter experts across the organization to establish and manage processes and activities in support of the Community and Specialty Pharmacy and Inside Sales goals. Responsible for leading the successful development and implementation of sales enablement strategies and tactics in support of the CSP sales team objectives. Managed CSP Sales Enablement Coordinator.

Conshohocken, Pa, Us

Oversaw development of internal/external communication efforts between vendors, manufacturers, sourcing, customers, and sales-force. Organized projects and maintained planning to ensure issues and milestones were met and managed promotional calendar. Investigated and resolved issues and routed internal and external inquiries. Worked closely with internal and external associates from areas such as Supply Chain Management, Information Technology, Business Operations, field sales associates, pharmacy owners and manufacturer partners to exchange and provide information.Key Accomplishment: Created and launched Good Neighbor Pharmacy University (a customer facing Learning Management System) using LearnSomething

Conshohocken, Pa, Us

Managed AmerisourceBergen Learning Portal (Cornerstone On Demand) for AmerisourceBergen Drug Corporation Sales, including implementation, data migration, launch and ongoing administration and end user support. Conducted and coordinated Live Meeting training. Generated custom reports for management through the consolidation of data from a variety of sources. Created Sales Training presentation materials. Developed and published Sales e-Learning using rapid e-learning development tools. Coordinated Instructor Led Training offerings, including vendor relations, venue logistics, material production, and development and delivery of related communications.

Oaks, Pa, Us

Provided support for the Corporate Learning and Development function. Delivered corporate learning opportunities. Developed custom learning and development solutions for managers, employees, and teams. Interfaced with management and employees across the company. Acted as learning and development technical lead. Key Accomplishments:Researched and implemented Learning Management System (LMS)Created Learning and Development intranet site

Oaks, Pa, Us

Assisted with the integration and development of SEI's Employee Engagement initiative, including the incorporation of the Gallup Q12 survey. Managed community of 30 internal engagement coaches. Worked one-on-one with assigned managers to develop and implement engagement action plans. Provided reports and metrics on engagement trends. Formatted and submitted organizational data to Gallup according to their technical requirements.

Oaks, Pa, Us

HR Generalist activities included: Staffing, training delivery, performance management, reporting, coaching, employee relations

King Of Prussia, Pa, Us