Jessica Richardson Email & Phone Number

Minneapolis, Minnesota, United States

Manage four sales agencies across Northern California, North Nevada, Oregon, Washington, Alaska and Colorado. Responsible for developing and executing tactical business plans for each agency. Collaborate with NAS team on strategic accounts including channel, contractors, projects and homebuilders. Work with cross-functional teams to improve customer.

Sacramento, CA

Responsible for identifying projects and specifying Cooper products for bids. Establish Execution Plans and provide product training to Agents, including sample kits, literature and value proposition. Collaborate with Engineering and Product Line Managers to aid in the development of new products. Collaborate with Marketing and Distribution partners to.

Lagrange, NC

Manage 31 operators, two Team Leads and a Supervisor. Responsible for payroll, Personnel Change Requests, Step Progressions and vacation requests. Responsible for daily production schedules to maintain OTTR for 27 presses, two prep areas and mold set-up; ensure that production, quality and safety standards are met by creating and implementing Visual.

Lagrange, NC

Manage three Quality Technicians and Receiving Clerk. Accountable for Quality Management and ISO 9001:2008 system. Audit Lead for two ISO audits with zero Major or Minor Findings. Increased Corrective Action response time to customers by 30%.Created new metrics to include PPM, Number of Customer Complaints and Defects, all driving down to 3rd level.

Lagrange, NC

Responsible for continuous improvement activities which include: facilitating and leading lean events, creating standard operating procedures, administering the Quality Management System, auditing the quality system and maintaining the ISO 9001:2008 procedures system. Team leader and facilitator for seven major kaizen events resulting in 20% and higher.

Lagrange, NC

Accountable for administering the Quality Management System to ensure all documentation meet and adhere to ISO 9001:2008 standards. Perform audits to the QMS system. Create and implement action items.

Monitor and administer online communities, including Multimedia Center, internal Wiki, corporate intranet and monthly video newsletter. Produce videos used for multiple FedEx web sites. Work with Digital and Social Media Strategy team to generate story ideas based on FedEx news and events around the world. Work in studio broadcast operations, including.

Coordinated the 2006 and 2007 Area12 Special Olympics Pledge Drive at Austin Peay State University. Produced several mini-documentaries and commercials. Technical Director for 10-hour event in 2007. Coordinated camera crew of 15 for 55 Austin Peay State University Basketball games live on cable Channel 99. Technical Director for 55 live jumbotron.