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A Fortune 500 FinTech People (QA) leader with over 17 years of experience with a focus on credit union technology and process. Completely enjoy the chaos that comes with Software Development; the fights...I mean the partnerships, the egos, the attention to details and collaborative effort to put out the best increments for a release. Very much enjoy motivating teams with strategic vision when they don't believe its possible to meet deadlines. Currently working on large delivery features in the rewards and incentives fintech space and I absolutely love it. It has been a partnership that continues to grow daily with my involvement with all departments but also with the DEI steering committee to shape how we move forward with inclusion of everyone.
Blackhawk Network
View- Website:
- blackhawknetwork.com
- Employees:
- 2847
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Staff Program ManagerBlackhawk NetworkBeaverton, Or, Us
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Project Manager IiBlackhawk Network May 2024 - PresentSeattle, Washington, United StatesReward and Incentives - Led product launch of Global Choice Link that is first in the market to allow recipients to redeem in any supported currency. Collaborated with stakeholders among 16 cross functional teams including C-Suite leadership.
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Board ChairUo Patos Alumni Network Feb 2023 - PresentEugene, Oregon, United StatesNetworking | Fundraising | Community OutreachThe network celebrates our common experiences at the university, and promotes, educates, and celebrates the diversity of our heritage. That includes providing support in recruitment and retaining of students from our communities. -
Product TesterNike Aug 2017 - PresentBeaverton, Oregon, United StatesProduct Tester | Fit Model | CommunicationCoordination with Nike analyst for Women's Training supporting projects as a fit model for plus size apparel that include legging, shorts and undergarments. -
Diversity, Equity And Inclusion Co-ChairTango Apr 2023 - May 2024Seattle, Washington, United StatesLed an 8 person task force that created the Diversity, Equity, Inclusion and Belonging (DEIB) strategic vision for the 2024 OKRs.Forecast annual future events against budget and tasks to keep DEIB committee tracking towards goals.Authored content and design for the company quarterly newsletter, engaging employees and keeping them informed of future events.In less than 12 months, achieved an increased engagement stat of 100% by creating engaging events such as stream along events, that focused around celebrating heritage months.Recruited 26 individuals for a Women's History Month Barbie Monologue highlighting societal pressures placed on not only women but all genders. -
Senior Program ManagerTango Feb 2023 - May 2024Seattle, Washington, United StatesManage a portfolio of enterprise platform features to ensure internal stakeholders across the organization are well prepared for upcoming releases and stay aligned with OKRs.Collaborate closely with the product team to proactively identify and mitigate potential risks associated with resource constraints, User Acceptance Testing (UAT), and release timelines. Innovator of communication. Routinely attempting new ways for stakeholder engagement through the Atlassian suite of tools, ensuring an unfiltered and unified status across the organization.
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Sr. Quality Assurance Engineering ManagerFiserv Oct 2012 - Oct 2022Managed Quality Assurance Engineering departments among 11 product core account processing platforms responsible for software solutions supporting over 30% of the US Credit Union Market across US and India. HighlightsLed 400+ QA and Software Engineers among 11 product core account processing platforms; across geographically-dispersed cross-functional teams with the implementation of an automation solution for the division reducing regression testing performance by 76%.Provided oversight and controls to validate highly complex projects from the business vantage point have acceptable quality as measured through activities such as testing and requirements traceability.Managed policies, procedures and SDLC training activities for the Credit Union Division. Provided associates onshore and offshore with written and recorded courses designed to train and familiarize new and existing users with audit structure and automation. -
Quality Engineering SupervisorFiserv Sep 2011 - Oct 2012Corvallis, Oregon Area
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Sr. Business Analyst | Team LeadFiserv Sep 2007 - Aug 2011Corvallis, Oregon AreaKey analyst for supporting the build out of a modern loan servicing module on a core account processing platform. Analyzed product functionality and provided business specifications for new development. Collaborated with analysts, developers and testers to identify requirements and detail out use cases that satisfy credit union customers.
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Mortgage Processor IiPentagon Federal Credit Union Sep 2005 - Sep 2007Eugene, Oregon AreaManaged high volume pipeline of equity and first mortgage loan applications for geographically disbursed customers, many of which were serving our country. Many times I would work early or late hours so that I could accommodate time zones for the military families the organization supported. This experience kick started my career in the financial services industry and my passion for process and organization. -
Sr. Sportswear Sales AssociateThe Duck Store Aug 2003 - Apr 2006Eugene, Oregon Area• Performed interviews and recruiting efforts for bookstore/sportswear staff.• Merchandising University of Oregon Sportswear. • Creating window/store displays at the Valley River Duck Shop.• Advanced awareness of market segmentation and correlating product placement strategies.• Perform quantity control evaluations on inventory through Min/Max operations.• Created innovative ways for store operations and physical inventory to be conducted with ease. -
Music Services- Student Services RepresentativeUniversity Of Oregon Knight Library Oct 2001 - Mar 2004Eugene, Oregon Area• Assisted students and faculty with questions. • Filed items through an alphabetical and numerical filing system. • Maintained and organized CD inventory on Microsoft Word and Excel. • Monitored incoming faxes and distributed to personnel.
Jessica Lloyd Skills
Jessica Lloyd Education Details
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Economics
Frequently Asked Questions about Jessica Lloyd
What company does Jessica Lloyd work for?
Jessica Lloyd works for Blackhawk Network
What is Jessica Lloyd's role at the current company?
Jessica Lloyd's current role is Staff Program Manager.
What is Jessica Lloyd's email address?
Jessica Lloyd's email address is je****@****erv.com
What is Jessica Lloyd's direct phone number?
Jessica Lloyd's direct phone number is +161735*****
What schools did Jessica Lloyd attend?
Jessica Lloyd attended University Of Oregon.
What are some of Jessica Lloyd's interests?
Jessica Lloyd has interest in Health.
What skills is Jessica Lloyd known for?
Jessica Lloyd has skills like Quality Assurance, Requirements Analysis, Analysis, Business Analysis, Software Documentation, Requirements Gathering, Testing, Business Requirements, Process Improvement, Software Project Management, User Acceptance Testing, Test Planning.
Who are Jessica Lloyd's colleagues?
Jessica Lloyd's colleagues are Adriana Rodriguez, Nikhil Reddy, Sridhar M, Ale Herrera, Ishraque Farhan, Melissa Masucci, Venkattaramana Babu.
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Jessica Lloyd
Talent Executive: Helping Individuals And Companies Reach And Exceed Their Full Potential.United States
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