Jessica Rock Email & Phone Number

Orlando, Florida, United States

Orlando, Florida

• Managed all daily operations of the Math Learning Center, providing individualized math instruction to students in grades K-12 including customer service, human resources and staff development, analyzing revenue data and goals, payroll management, education, and marketing. • Increased revenue growth by 21-32% annually. Won awards yearly for customer service reviews, retention rates, and sales. Maintained excellent standards as part of the #1 Franchise in entire company of 1,000+ locations. • Led a team of 24 staff of Math Instructors, Lead Instructors, and Assistant Directors. Recruited and hired qualified candidates; supervised ongoing training and leadership development. Conducted employee evaluations.• Established and maintained dozens of business and school partnerships. Organized marketing events and followed up with potential client leads. • Established long-term relationships with parents and students. Initiated daily communication with families in person, via emails, calls, and text. • Created custom learning plans bimonthly. Selected skills that each student needed after analyzing their assessments. Monitored educational progress. Collaborated with school math teachers.

Orlando, Florida Area

• Supervise tasks and responsibilities of up to ten employees daily• Responsible for weekly scheduling, including time off requests and organizing team member availabilities• Successfully implemented a new method for efficient product inventory and ordering• Track employee hours, run payroll, distribute paychecks weekly• Complete all product inventory and ordering for both food and dry storage three times per week • Assist with prospective employee interviews and hiring decisions • Helped create and implement a Demerit System for individual employee accountability• Contribute to personnel decisions, including promotions and terminations• Balance cash drawer at the end of each shift and complete nightly deposit

Wekiva High School

• Taught 10th and 11th Grade Intensive Reading, six periods of 25 students each• Implemented a rigorous curriculum including a novel study, a non-fiction book study, FCAT 2.0 preparation, and District Core Curriculum material aligned with Sunshine State Standards• Facilitated an average 46% increase on bi-weekly State Benchmark Exam scores• Provided daily learning accommodations for all ESE and ESOL students (33% of my students)• Successfully managed a remedial classroom (72% of students in lowest quartile of the school) while using innovative vocabulary development strategies• Instilled daily use of Essential Questions, Learning Goals, and Learning Scales while celebrating student successEarned a 3.0 Effective in Marzano’s Teacher Evaluation System (2012-2013)60% of my 10th graders and 50% of my 11th graders made gains of 7+ points on FCAT Reading 2.0 from 2012 to 2013