Jessica Rod Email & Phone Number

Charlotte, North Carolina, United States

- Set the vision to generate $1B annually for K-12 schools to deliver mental and health services- Create and support new teams to best address the growing and complex needs of our clients- Identify and drive operational efficiencies- Champion all staff to find their professional path, both directly and indirectly- Synthesize national, state, and local policy around education and Medicaid to inform product and service design- Advocate for the consulting mindset in all that we… Show more - Set the vision to generate $1B annually for K-12 schools to deliver mental and health services- Create and support new teams to best address the growing and complex needs of our clients- Identify and drive operational efficiencies- Champion all staff to find their professional path, both directly and indirectly- Synthesize national, state, and local policy around education and Medicaid to inform product and service design- Advocate for the consulting mindset in all that we do - client success, operations, program integrity, product management, and data analytics Show less

Charlotte, North Carolina, United States

- Responsible for creation and implementation of strategic plan for product line- Direct cross-functional team of consulting, operations, and technical staff to achieve strategic goals- Oversee team that processes $500M+ annually in Medicaid claims for 1,700 school districts- Develop partnerships with other companies to provide comprehensive service for clients- Work with internal regional teams to create business development plans using analysis of current vs. potential client… Show more - Responsible for creation and implementation of strategic plan for product line- Direct cross-functional team of consulting, operations, and technical staff to achieve strategic goals- Oversee team that processes $500M+ annually in Medicaid claims for 1,700 school districts- Develop partnerships with other companies to provide comprehensive service for clients- Work with internal regional teams to create business development plans using analysis of current vs. potential client base; review Medicaid State Plans to identify new services in current states- Accountable for product development (EasyTrac) - competitive parity, usability, compliance, expansion- Create new service offerings based upon changes in Federal regulations- Collaborate with advocacy groups around Medicaid program expansion, policy initiatives Show less

Princeton, Nj

-Leveraged regional experience into national role to implement best practices across firm-Restructured and consolidated internal operations team; savings of 53% in people hours annually-Created Standard Operating Procedures (SOPs) for 24 state teams in order to provide scalable processes-Automated processes removing 5,000 man-hours per year, allowing staff to be realigned to new roles-Directed technical team in reviewing 60 Microsoft Access databases and converting functionality… Show more -Leveraged regional experience into national role to implement best practices across firm-Restructured and consolidated internal operations team; savings of 53% in people hours annually-Created Standard Operating Procedures (SOPs) for 24 state teams in order to provide scalable processes-Automated processes removing 5,000 man-hours per year, allowing staff to be realigned to new roles-Directed technical team in reviewing 60 Microsoft Access databases and converting functionality into internal enterprise software-Created reporting suite for internal stakeholders; highlights areas of concern and data gaps for clients-Redesigned client-facing software to standardize product, decrease number of clicks, and provide KPIs to clients Show less

Princeton, New Jersey, United States

- Managed portfolio including work in NJ and NY, totaling $6M+ in revenue- Implemented service documentation software (EasyTrac) in NYC Department of Education - supports $15M+ in annual reimbursement for NYC DOE- Started new office and team in NYC- Created first team focused solely on claiming operations within practice area- Created processes and structures to get claims to Pennsylvania's Medicaid Management Information System (MMIS) within 90 days of contract start-… Show more - Managed portfolio including work in NJ and NY, totaling $6M+ in revenue- Implemented service documentation software (EasyTrac) in NYC Department of Education - supports $15M+ in annual reimbursement for NYC DOE- Started new office and team in NYC- Created first team focused solely on claiming operations within practice area- Created processes and structures to get claims to Pennsylvania's Medicaid Management Information System (MMIS) within 90 days of contract start- Trained new Senor Consultants on how to effectively manage state-level projects Show less

Princeton, New Jersey, United States

- Increased revenue on project by 252% over 3 years- Main point of contact for state agencies in NJ, including Department of the Treasury, Department of Education, and Department of Human Services- Met with district and county-level representatives to address performance and compliance concerns- Managed and developed local team of 10 staff- Created and implemented internal training program for all staff

Princeton, New Jersey, United States

- Conducted on-site client trainings for PCG software modules- Assisted with project implementations in Washington, D.C. and California- Created monthly status reports for state-level clients using PowerPoint- Presented at regional meetings consisting of 40 - 80 district-level clients from special education departments and business offices- Monitored year-over-year reimbursement for clients using Microsoft Access and Excel to identify under-performing districts

Princeton, New Jersey, United States

- Assisted district-level clients with implementing PCG software- Answered support questions via phone and e-mail- Submitted claims to state Medicaid Management Information System- Utilized Microsoft Access to create internal monitoring reports

- Transitioned filing system for 100+ years of paper records to a filing system enabled for electronic check-in/check-out- Support of alumni/ae events - organizing student panels, printing materials, publicizing events, attending as student representative

Poughkeepsie, Ny

Oversaw student workforce for Reunion Weekend (at peak, 200+ employees).Responsible for hiring, scheduling, training and supervising staff.Created training materials for staff.