Created and developed theatre program offerings at park district in collaboration with recreation supervisor. Program has grown:-from a single available course to four recurring courses, summer and holiday camps, multiple full scale productions each year, and private lessons-from the minimum of 12 participants during the first production to over 50 participants in the current production-from one paid staff member to eight (including a volunteer coordinator)

Theatre production: Rigging, Flying, Light and Sound operation, stage management, costume shifts, cast managementCustomer service: front line staff role at multiple facilities (Leisure Center, Sports Center, TPAC) with event-specific support services as neededInstructor: for youth drama programs designed as pre-program entry offerings.

*System Administrator of ServicePoint HMIS (Homeless Management Information System) Implementation for Kane County*Maintain HUD statistical compliance requirements, create and distribute specialized (ART and ReportWriter) reports*Manage account reconciliation and processing*Provide customization and implementation of ADBM and Access Based Systems*Differentiate between types of computer errors and resolve accordingly, providing telephone and on-site support for tech support calls and local clients*Create, edit, proofread and publish all documentation for in-house software manuals and brochures*Special Project Manager for Elgin PADS Shelter database initiative*Serve on Kane County Continuum of Care Board as a Technical Advisor*Manage and troubleshoot AuctionKontrol (Live event management) preparation, implementation, and data integrity

Umbrella production company. Affiliated projects include: The Fairy Godmailer (a Disney website), Superfreaks Web Series, Henchwoman, and Mom/Momma/Mommy.

*Responsible for administrative support for up to 9 staff members and managers*Compile, verify, upload, and track documentation and photographs for project closeouts*Assemble documentation for project field work packets*Generate and maintain weekly manpower database report*Responsible for coordination of data entry management for Spitfire Data Project

*Manage administrative and technical details of corporate and social events ranging in cost from $1K-200K*Create and maintain updated labor budgets, purchase orders, work orders and load lists for event*Coordinate with salesperson, client, vendors, operations and crew leaders to ensure proper channels of communication*Provide interim technical support and training for Oracle database, payroll system and Microsoft Excel macros

*Reduce telecom cost by over $85K annually by streamlining invoice analysis processing*Reduce total network/telecom invoices by 50% within 1 year*Support Marketing Department with national company-wide brand launch presentations, Town Hall meetings*Implement standard process and procedures for network and telecom activities*Maintain monthly SOX Compliance Reports for security system*Provide inside customer service for company telecom, wireless, and networking issues