Over the past nine years, my role as Director of Operations has grown to include a vast array of responsibilities that keep me in continual awareness of the pulse of our store. A daily commitment to our team and our community keeps me productive and motivated to make sure that we are exceeding expectations.-Research, create and implement a buying strategy to maximize profit and achieve greater margin-Utilize our linear square footage to the best advantage and maintain store atmosphere & aesthetic-Put into action an ongoing community outreach program to spread influence, drive traffic and grow our community involvement.-Developed a strategy to accommodate both slow-moving merchandise and fast sellers to keep the best product mix.-Attend industry trade shows-Maintain relationships with all industry and community partners-Provide team and management support-Exhibit market awareness and understand sales trends and their implications-Negotiate price, delivery, exclusivity, and terms to support business objectives-Experience managing time-sensitive projects from concept to delivery-Ability to tell the story of the brand via all interactions, clients, designers, business partnerships

As a member of the Mucklow's Fine Jewelry team, I used my acquired customer service skills, attention to detail and personal drive to expand my knowledge of the jewelry industry and the needs of an independent retailer.-Refined customer service skills-Blended my love for fashion and style by becoming a personal consultant to my clients-Established a loyal client base with personal connections-Supported and participated in store activities to develop deeper client and community involvement-Maintained inventory and product displays-Further developed the ability to work as a team-Honed personal knowledge of both the sales and repair side of the business-Learned and embraced the culture of a community based independent retailer-Ability to integrate my personal brand with that of my company's

While in this industry I have had the opportunity to grow and expand my love of this business by being involved with Four Grainer LLC, home of "Inside the Jewelry Trade" Radio Show. Our coverage of all aspects of the jewelry industry has given us access to industry analysts, retailers, veteran and emerging designers, responsible sourcing advocates, gem hunters, trade organizations and the list goes on. Our desire is to use our podcast platform to help educate, empower, advocate for and improve the jewelry industry as a whole.- Assist in the discovery of potential guests for future podcast episodes of "Inside the Jewelry Trade" Radio Show- Collaborate with industry professionals to address and give exposure to relevant news, trends, and concerns within the jewelry industry-Identify topics for creative and engaging content-Edited over 140 jewelry business articles for our online website-Provide content to maintain and improve independent retailers online position as an authority with a digital magazine-Work with contributors and the marketing team to collaborate on current, relevant topics-Contributing author-Coordinate content and editorial initiatives-Stay current on emerging trends in jewelry, retail, style, and fashion-Support retailer and brand partnerships

-Partnered with the author to ensure that the objective of the book was effectively communicated to the reader, providing feedback when necessary-Reviewed to maintain continuity, logical structure, and ease of readability-Refined themes and word choice to keep consistency and flow-Examined for spelling, grammar, punctuation, format, style and tone concerns-Identified and fixed typos