- Responsible for marketing and overall census development for 2 healthcare campuses. - Consistently achieved and exceeded referral, admission and profit goals. - Increased occupancy by 30% in first 6 months and maintained that growth throughout my tenure, despite all obstacles.- Managed website and social media campaigns- Event Design, Management, Promotion & Implementation- Relationship Management with Clinical and Non-Clinical referral sources- Training of staff in areas of customer service, client retention

The Manager, Community Outreach is responsible for strengthening existing referral relationships and leading the development of new referral relationships between Hosparus and referral sources across our communities served. The Manager, Community Outreach is assigned a territory in which he/she identifies & qualifies accounts with current and potential referral sources, develops and maintains account plans for each account, and works the account plans within his/her assigned territory; all with the goal of increased referral volume and conversion to admission, earlier identification of hospice-medically eligible patients, and education of referral sources on new and ongoing Hosparus programs. The Manager, Community Outreach works with physician practices, hospitals, nursing facilities (including both assisted living facilities and skilled nursing facilities) and other referral sources as assigned in his/her territory, ensuring timely and efficient responses to business opportunities and issues. This manager also works with the Referral & Admissions Department as well as the Clinical Director and/or Clinical Managers in the assigned territory, assisting with communication, customer service, and compliance of regulatory and accreditation standards.

- Integrated catering services with outside sales by soliciting new business and cultivating relationships. Increased catering revenue and exceeded all goals. - Top 10% producer of Catering Revenue nationally in 2005 for Interstate Hotels & Resorts Co.- Top Catering Producer for The Seelbach Hilton in 2005 with over $1.5 million in revenue- Participated in sales forecasting, budgeting, and creation of marketing plans - Planned and executed over 150 weddings and wedding events in 2004 and 2005

As an outside field representative, I educated, instructed, and up sold all assigned and newly generated accounts in a predetermined geographic territory and enabled the company to maximize and maintain the volume of business these accounts produced. Provided ongoing service and problem solving to customer base within geographic territory. Business retention and growth of assigned hospital account base and new hospital accounts in a defined geography.

- Marketing and coordination of referrals for Home Respiratory Equipment- Managed the needs of over 200 Physicians and their office staff while building collaborative relationships- Produced a 50% growth in referrals in territory in 2 year period- Independently and effectively managed time and budget, daily travel, sales goals, and cold calls.