Jessica Y work email
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Jessica Y personal email
Jessica Y is a North America Field Business Support at SAP. She possess expertise in career management, social media, personal development, tier, positive work environment and 22 more skills. Colleagues describe her as "Jessica would be an asset to any team. I’ve had the pleasure of working alongside Jessica in two different roles where she thrived by fully immersing herself into her responsibilities. Jessica is always going above and beyond to find a solution. I’ve seen her grow from a new hire to practically expert level of knowledge in a matter of months. I was particularly impressed by Jessica’s ability to handle the toughest issues effortlessly while still maintaining a positive attitude. She’s capable and reliable. Overall a pleasure to work with!", "I highly recommend Jessica. After working with her for almost a year, I could tell she was an incredibly dedicated, and motivated worker. When we had originally started working together, I trained her in some of the systems we were using at the time. By the time I left the team, she was showing me stuff I did not know within 6 months, even 2 years into the job. She also showed me just how determined she was to make every customer experience the best she could. Even when the customer requests were not handled by our team, she still helped the customer as much as she could, ensuring their success.", and "Although I only had the privilege of working with Jessica for less than a year on the same team, she made a huge impact in a brief period of time. Jessica is an incredible team player. She learned our role's complex subject matter extremely quickly. She provided highly thorough and empathetic support to our sales end users, and always considered their challenges her priority to resolve. Jessica has an ongoing desire to learn new topics and improve processes, and I am confident that she will be an asset to any team she joins."
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North America Field Business SupportSapPhiladelphia, Pa, Us -
Cx Onboarding AdvisorSap Oct 2024 - PresentWalldorf, Bw, De -
Business Suppport Specialist - CanadaSap Feb 2024 - Oct 2024Walldorf, Bw, De -
North America Field Business SupportSap Jan 2023 - Feb 2024Walldorf, Bw, De -
Sales Support SpecialistSap Apr 2022 - Jan 2023Walldorf, Bw, DeI provide guidance to the Sales Team through the entire customer lifecycle to accelerate the sales cycle. -
Technical Sales Support SpecialistSap Sep 2021 - Apr 2022Walldorf, Bw, DeIn this role I was also providing professional, quick, and reliable end-user support to sales executives across more than 30 SAP dashboards and applications through a ticketing system and live chat. -
Technical Support Training ManagerTranscom Feb 2021 - Aug 2021Stockholm, SeIn this role my main responsibility was to conduct individual and team skills gap analysis by developing and delivering technical training courses for teams of 25 to 30 new hired advisors. I was responsible for coordinating product-related trainings, presenting new features and simulating activities in a demo environment. -
Senior Technical AdvisorTranscom Jan 2021 - Feb 2021Stockholm, SeIn the role of Senior technical advisor I was providing base level technical support to tier 1 advisors and brainstorming resolution towards customer's software and hardware issues. As a team we developed strategy to regain customers' trust in the company and referred difficult issues to engineers while maintaining positive rapport with customers. -
Technical Support AdvisorTranscom Jun 2020 - Jan 2021Stockholm, SeIn this role I was responsible for troubleshooting software and isolating hardware issues. The support was directed to mobile devices , laptops and desktop. -
Independent TranslatorLinode Mar 2019 - Feb 2021Philadelphia, Pa, UsI translated the company's website from English to Brazilian Portuguese -
Legal AssistantLaw Offices Of Robert T. Vance, Jr. Feb 2018 - Mar 2020 -
Production SpecialistTv Diário - Afiliada Globo Feb 2011 - Nov 2014Mogi Das Cruzes, Sp, Br
Jessica Y Skills
Jessica Y Education Details
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Wilmington UniversityInformation Technology And Management Systems -
Centro Universitário Braz CubasJournalism -
Cabrini UniversityDigital Communication And Media/Multimedia -
Manor CollegeLegal Assistant/Paralegal
Frequently Asked Questions about Jessica Y
What company does Jessica Y work for?
Jessica Y works for Sap
What is Jessica Y's role at the current company?
Jessica Y's current role is North America Field Business Support.
What is Jessica Y's email address?
Jessica Y's email address is je****@****sap.com
What schools did Jessica Y attend?
Jessica Y attended Wilmington University, Centro Universitário Braz Cubas, Cabrini University, Manor College.
What skills is Jessica Y known for?
Jessica Y has skills like Career Management, Social Media, Personal Development, Tier, Positive Work Environment, Microsoft Powerpoint, Work Life Balance, Outreach.io, Communication, Team Leadership, Digital Marketing, Atendimento Ao Cliente.
Who are Jessica Y's colleagues?
Jessica Y's colleagues are Ralf Schraenkler, Martin Kroppen, María Rueda Cruz, Alexey Merkuriev, Monserrat Rodriguez, Sanja Djordjevic, Gaurav Parmar.
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